Melissa Dessner
West Concord,MN
Summary
Core Supervisor with proven leadership at Mayo Clinic, excelling in team management and process improvement. Skilled in inventory control and fostering employee engagement, I enhanced operational efficiency and compliance. Committed to mentoring staff, I cultivated a positive work environment that boosted morale and productivity, ensuring high-quality standards in all operations.
Overview
1
1
Certification
Work History
Core Supervisor
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
- Assisted in maintaining safety protocols and compliance within operational areas.
- Supported team in executing daily tasks efficiently and accurately.
- Learned to operate tools and equipment under supervision, ensuring proper usage.
- Collaborated with team members to achieve workflow objectives and improve processes.
- Participated in training sessions to enhance knowledge of operational procedures.
- Contributed to inventory management by organizing supplies and materials effectively.
- Monitored production quality, reporting issues to ensure standards were met consistently.
- Adapted quickly to changing priorities, demonstrating flexibility in task execution.
- Improved team efficiency by streamlining processes and implementing time-saving strategies.
- Conducted performance reviews and provided constructive feedback to improve employee skills and productivity.
- Oversaw day-to-day operations, ensuring all tasks were completed accurately and ontime.
- Coached employees to develop leadership skills, promoting a positive work environment and increased morale.
- Ensured compliance with industry standards and regulations through diligent monitoring of policies.
- Built strong relationships with clients, fostering trust and loyalty that led to repeat business opportunities.
Certified Surgical Technologist
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
- Assisted in maintaining safety protocols and compliance within operational areas.
- Supported team in executing daily tasks efficiently and accurately.
- Learned to operate tools and equipment under supervision, ensuring proper usage.
- Collaborated with team members to achieve workflow objectives and improve processes.
- Participated in training sessions to enhance knowledge of operational procedures.
- Contributed to inventory management by organizing supplies and materials effectively.
- Monitored production quality, reporting issues to ensure standards were met consistently.
- Adapted quickly to changing priorities, demonstrating flexibility in task execution.
- Improved team efficiency by streamlining processes and implementing time-saving strategies.
- Conducted performance reviews and provided constructive feedback to improve employee skills and productivity.
- Oversaw day-to-day operations, ensuring all tasks were completed accurately and ontime.
- Coached employees to develop leadership skills, promoting a positive work environment and increased morale.
- Ensured compliance with industry standards and regulations through diligent monitoring of policies.
- Built strong relationships with clients, fostering trust and loyalty that led to repeat business opportunities.
Education
High School Diploma -
West Concord High School
West Concord, MNSurgical Technology Program
Rochester Community And Technical College
Rochester, Minnesota, MN05.1984
Skills
- Effective leadership
- Team management
- Task delegation
- Innovation and creativity
- Staff development
- Mentoring and coaching
- Employee engagement
- Customer service
- Attention to detail
- Goal oriented
- Verbal and written communication
- Decision-making
- Relationship building
- Training and mentoring
Certification
CRCST
Timeline
Core Supervisor
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
Certified Surgical Technologist
Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
High School Diploma -
West Concord High School
Surgical Technology Program
Rochester Community And Technical College