Melissa DeVito
Middletown,New Jersey
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Patient Access Service Representative
Hackensack Meridian Medical Group
08.2017 - Current
- Insurance Authorizations- Responsible for contacting insurance companies via internet and telephone for radiology, biopsies, and infusion medications
- Prepare all required appeals and denial information for processing
- Maintain provider Peer to Peer schedule
- Assist in answering multiple phone lines and handling all calls professionally and efficiently
- Collect and distribute inbound faxes from pharmacies, insurance companies, test results, and consultation requests from other physicians
- Check patients in and out for their appointments
- Coordinate care and referrals to other providers and/or schedule outside services for patients
- Schedule office visit appointments, bone marrow biopsies, and infusion appointments as needed
- Maintain physicians calendar with patient schedule, meetings, clinic schedule
- Liason between impacted departments and ensuring proper communication with patients
- Assist patient with attaining their medical records from outside sources
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Perioperative Associate
Jersey Shore Medical Center, Surgical Services
08.2015 - 08.2017
- Act as a consultant on behalf of Surgical Services Administration by visiting surgeon’s offices to clarify pre case procedure and addressing office concerns
- Act as a liaison between coworkers and upper management
- Assist upper management in resolving department complications when able
- Assist Finance with billing verification
- Manually charge necessary bills
- Review all failed billing charges and rebill
- Retrieve and review all faxes for chart preparation for the main operating room
- Prepare charts for upcoming main operating room surgeries
- Speak with various surgeon’s offices to obtain all appropriate paperwork for upcoming scheduled surgeries
- Bring all prepared charts to Anesthesia for approval
- Communicate with the anesthesiologist about chart abnormalities and address them with surgeon’s offices
- Help the holding area personnel solve charting complications when necessary
- Retrieve empty charts for operating room from various floors of hospital
- Assemble charts once they have been retrieved
- Order all necessary supplies for chart prep process from Meridian Print Center, WB Mason, & Office Depot
Administrative Assistant, Surgical Coordinator
Shore Orthopaedic Group
10.2007 - 08.2015
- Provide direct support to all seven on-site physicians daily
- Assist office manager in daily office problem solving
- Schedule physician meetings with outside facilities and vendors
- Organize and prepare physician’s public lectures
- Assisted in the budgetary scheduling and ordering for the supply inventory
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
- Operate essential office equipment
- Prepare follow-up patient reports for doctors
- Complete insurance, or program, claims and verification forms on patients’ behalf
- Verify insurance benefits
- Obtain insurance authorization for surgical and radiological procedures
- Coordinate essential communication and documentation throughout the facility
- Transmit correspondence or medical records on patients’ behalf
- Compile and record medical charts and correspondence for reporting
- Arrange hospital admission for patients requiring additional out-of-office care
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Authorize the initial, and refill, dispensary of prescriptions with pharmacy
- Assist the physicians with patient examinations, procedures, and treatment
- Contact medical facilities to coordinate patients with admission and testing
- Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
- Scheduling orthopedic surgery for patients
Medical Assistant, Lab Technician
Tequesta Family Practice
09.2006 - 10.2007
- Of an annexed laboratory to the physician’s primary office
- Inventory and order medical, lab, or office supplies or equipment
- Conduct insurance verification and provide follow up
- Set up medical laboratory equipment
- Prepare treatment rooms for specimen collection and examinations
- Complete record review and patient preparatory paperwork prior to patient check-in
- Conduct intake of patients to obtain medical information and check vitals
- Record patients' medical history and vital statistics
- Show patients to examination rooms and prepare them for the physician
- Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
- Operate electrocardiogram (EKG), and other equipment to administer routine diagnostic tests
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
- Clean and sterilize instruments and dispose of contaminated supplies
- Prepare and administer medications as directed by a physician
Medical Assistant
Meleis Medical Associates
03.2005 - 09.2006
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Authorize drug refills and provide prescription information to pharmacies
- Prepare and administer medications as directed by a physician
- Show patients to examination rooms and prepare them for the physician
- Explain treatment procedures, medications, diets, or physicians' instructions to patients
- Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Record patients' medical history, vital statistics, or information such as test results in medical records
Education
Medical Assistant -
Star Technical Institute
Edison, NJHigh School Diploma -
Henry Hudson Regional High School
Highlands, NJSkills
- Operating basic medical office equipment
- Maintained a management system for insurance verification for billing procedures
- Extensive experience with taking basic vital statistics of patients with dialogue review with attending doctors
- Basic knowledge of Microsoft Word, Excel, and Powerpoint
- Insurance Company Knowledge
- Patient Identification
- Benefits Verifications
- HIPAA Regulations
- Referral Verification
- Registration Services
- Electronic Health Records Systems: EPIC, EPM, EHR, SIS, Chartmaker trained
- Medical Terminology
Founder of The Little Things Community Pantry, INC.
The Little Things Community Pantry's mission is to coordinate the support and resources for the betterment of the greater community by supporting those most in need. Throughout the year, The Little Things Community Pantry organizes supply drives for various necessities based on expressed community needs. The supply drives correspond with the leading up to (and during) the season of the year.
Timeline
Patient Access Service Representative
Hackensack Meridian Medical Group
08.2017 - Current
Perioperative Associate
Jersey Shore Medical Center, Surgical Services
08.2015 - 08.2017
Administrative Assistant, Surgical Coordinator
Shore Orthopaedic Group
10.2007 - 08.2015
Medical Assistant, Lab Technician
Tequesta Family Practice
09.2006 - 10.2007
Medical Assistant
Meleis Medical Associates
03.2005 - 09.2006
Medical Assistant -
Star Technical Institute
High School Diploma -
Henry Hudson Regional High School
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