Melissa Dial
Moab
Summary
Hardworking and passionate job seeker with strong communication skills. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Cosmetology/Barbershop Manager
Sport Clips
Columbia, MO
05.2011 - 01.2016
- Trained staff on proper barbering techniques, resulting in consistent service quality across all employees.
- Managed daily operations for a smooth barbershop experience and enhanced client retention.
- Mentored junior employees to foster growth within the company, increasing staff retention rates.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Cosmetologist/Barber
KC Metro Cuts
Gladstone, MO
07.2008 - 03.2011
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Education
No Degree - Cosmetology
Fort Scott Community College
Fort Scott, KS05-2008
Skills
- Health and safety compliance
- Appointment management
- Scheduling coordination
- Employee retention
- Quick learner
- Verbal communication strength
- Cleaning and sanitation
- Customer service excellence
- Advanced communication skills
- Strong leader
- Highly motivated self-starter
- Teamwork and collaboration
Timeline
Cosmetology/Barbershop Manager
Sport Clips
05.2011 - 01.2016
Cosmetologist/Barber
KC Metro Cuts
07.2008 - 03.2011
No Degree - Cosmetology
Fort Scott Community College