Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Diaz

Saint Petersburg,FL

Summary

Dynamic EVS Director at Aramark SeniorLIFE+, recognized for enhancing operational efficiency and reducing costs through strategic waste management. Expert in chemical handling and fostering teamwork, I implemented infection control protocols and maintained high hygiene standards, ensuring compliance with regulations while cultivating positive customer relations and effective communication within the team.

EVS Director

Knowledgeable with solid background in overseeing environmental services operations, ensuring facilities are maintained to highest standards. Successfully led teams to improve cleanliness and sanitation protocols, resulting in enhanced patient satisfaction. Demonstrated leadership and problem-solving skills in dynamic healthcare setting.

Experienced with managing comprehensive environmental services in healthcare settings, ensuring top-notch cleanliness and safety. Utilizes leadership skills to enhance team performance and streamline operations. Track record of maintaining rigorous standards and fostering culture of continuous improvement.

Professional in environmental services management, equipped with extensive experience in optimizing cleaning protocols and managing large teams. Known for ability to enhance operational efficiency and maintain high standards of hygiene. Reliable team collaborator focused on achieving results and adapting to evolving needs within healthcare environments.

Overview

5
5
years of professional experience

Work History

EVS Director Area Manager

Aramark SeniorLIFE+
Saint Petersburg, FL
02.2020 - Current
  • Abode by and enforced department policies and procedures.
  • Conducted regular facility walkthroughs to assess cleanliness standards, addressing any issues or concerns promptly with staff.
  • Reduced operating costs by streamlining waste management, and purchasing practices within the EVS department.
  • Oversaw inventory management, ensuring adequate supplies were available at all times without excess stockpiling or waste generation.
  • Planned, organized, directed and monitored work flow of Environmental Services staff.
  • Ensured compliance with all local, state, and federal regulations regarding environmental safety within the healthcare setting.
  • Created detailed schedules for staff assignments, maximizing efficiency while minimizing overtime expenses.
  • Maintained an open line of communication with staff members to address concerns or suggestions for improving workplace conditions or processes.
  • Covered extra shifts during employee absences.
  • Implemented infection control protocols throughout the facility to reduce the spread of harmful pathogens during cleaning processes.
  • Spearheaded proper training with use of chemicals and cleaning tools and devices.
  • Delegated assignments and verified work quality and completion according to facility and regulatory standards.
  • Stored chemicals in compliance with AHCA regulations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry residents.
  • Conducted one-on-one meetings with direct reports and solicited feedback from employees.

Education

GED -

Bronx Outreach
Bronx, NY
05-1988

Skills

  • Delegating work assignments
  • Inspecting equipment
  • Chemical handling
  • Troubleshooting
  • Checking supplies
  • Positive attitude
  • Teamwork
  • Floor care
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Decision-making
  • Problem resolution
  • Professional and courteous
  • Scheduling and coordinating
  • Self motivation
  • Managing operations and efficiency
  • Hiring and training
  • Employee training
  • Recruitment and hiring
  • Operations management

Timeline

EVS Director Area Manager

Aramark SeniorLIFE+
02.2020 - Current

GED -

Bronx Outreach