Melissa Diaz
Norcross,GA
Summary
Self-motivated individual who demonstrates a strong work ethic. Strong personal management skills with the ability to learn quickly. Bilingual in English and Spanish with exceptional communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Babysitter
Babysit
Norcross, GA
01.2026 - Current
- Supervised children in daily activities, ensuring safety and engagement.
- Developed and implemented age-appropriate educational games to enhance learning experiences.
Pharmacy Technician
OnPoint Pharmacy
Briarcliff Manor, NY
01.2023 - 08.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Medical Assistant
Urgent Care
Ossining, NY
03.2024 - 05.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Scribe
Scribe America
Mount Kisco, NY
05.2022 - 01.2023
- Streamlined physician workflow by transcribing medical information in real-time during patient consultations.
- Maintained patient confidentiality by adhering to HIPAA guidelines and other applicable privacy regulations throughout the documentation process.
Babysitter
Caregiver
Scarsdale, NY
05.2019 - 04.2022
- Communicated positively with children and guardians.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Education
Master of Science - Nursing
Brenau University
Gainesville, GA08.2026
Bachelor of Science - Biology
Dobbs Ferry
Mercy College05.2023
High School Diploma -
Sleepy Hollow High School
Sleepy Hollow, NY06.2019
Skills
- Communication
- Bilingual
- Teamwork
- Active Listening
- Customer Service
- Problem Solving
- Time Management
- Organization and Prioritization
- Medical terminology knowledge
- Patient assessments
Certification
BLS Provider AHA
Clinical Rotation Experience
Northside Hospital Gwinnett – Lawrenceville, GA
Acute Oncology (Upcoming) | May 2026 – Aug 2026 | 156 hours
Northside Hospital – Atlanta, GA
Mother-Baby, NICU, Labor & Delivery | Jan 2026 – Apr 2026 | 68 hours
- Provided care to postpartum mothers and newborns, including assessments and patient education
- Assisted with neonatal care in NICU and supported labor and delivery experiences
- Gained knowledge in maternal-newborn care, neonatal stabilization, and intrapartum/postpartum nursing management
Children’s Healthcare of Atlanta (Scottish Rite)
Pediatric Unit | Aug 2025 – Dec 2025 | 84 hours
- Provided care to pediatric patients on a general unit, including assessments and family-centered care
- Gained knowledge in pediatric disease processes, developmental care, and communication with children and families
Ridgeview Institute – Smyrna, GA
Mental Health Clinical | May 2025 – Aug 2025 | 48 hours
- Participated in therapeutic communication, group activities, and patient observation
- Gained knowledge in psychiatric disorders, crisis intervention, and behavioral health nursing care
Northside Hospital Gwinnett – Lawrenceville, GA
Medical-Surgical Unit | May 2025 – Aug 2025 | 120 hours
- Provided direct patient care including assessments, ADLs, and medication administration support
- Gained knowledge in managing acute and chronic medical-surgical conditions and prioritizing patient care
PruittHealth – Decatur, GA
Long-Term Care | 2024 | 8 hours
- Assisted with resident care including hygiene, mobility, and basic nursing tasks
- Gained knowledge in geriatric care and long-term care facility operations
Timeline
Babysitter
Babysit
01.2026 - Current
Medical Assistant
Urgent Care
03.2024 - 05.2024
Pharmacy Technician
OnPoint Pharmacy
01.2023 - 08.2024
Scribe
Scribe America
05.2022 - 01.2023
Babysitter
Caregiver
05.2019 - 04.2022
High School Diploma -
Sleepy Hollow High School
Master of Science - Nursing
Brenau University
Bachelor of Science - Biology
Dobbs Ferry