Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Dietterich

East Stroudsburg,PA

Summary

To work at my highest abilities to achieve long term goals

Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

28
28
years of professional experience

Work History

Office Manager

Tarisa Realty
01.2008 - Current
  • Maintain Property leases for commercial real-estate shopping center
  • Assist tenants with repairs and complaints
  • Schedule sub-contractors for tenant repairs

Office Manager

Tarisa Realty
01.2008 - 09.2025
  • Streamlined office operations to enhance workflow efficiency.
  • Managed vendor relationships, negotiating contracts and service agreements.
  • Oversaw scheduling and coordination of property showings and client meetings.
  • Implemented budget tracking systems to ensure financial accuracy and accountability
  • Collect bids and insure payment for sub-contractors
  • Insure and complete paperwork needed for building and zoning permits

Bartender

Tavern on Main (Quality Inn Hotel)
01.2016 - 01.2017
  • Prepared alcoholic and non-alcoholic beverages
  • Interacted with customers, taking orders and assessing customers
  • Stocked bar daily and insuring all was needed for the nightly shift
  • Hired/Trained Bar Staff
  • Opened as well as closed bar

Bartender

My Place Bar and Grill
01.2013 - 01.2016
  • Prepared alcoholic and non-alcoholic beverages
  • Interacted with customers, taking orders and assessing customers
  • Stocked bar daily and insuring all was needed for the nightly shift

Bar Manager

Sticks and Stones Bar and Grill
01.2009 - 01.2012
  • Responsible for set up for daily operations Including daily cash receipts and deposits, purchasing and maintaining liquor inventory
  • Worked with salesman to keep up with current promotions and new products and pricing
  • Insured all company policies, procedures and licensing laws were followed
  • Advertised food, drink and entertainment daily in house and on social media
  • Maintained and trained staff

Secretary/Clerical

MK Drywall
01.2001 - 01.2008
  • Implemented and maintained daily, weekly and monthly job status reports
  • Read blueprints for job estimation purposes
  • Customer billing
  • Weekly payroll for employees and sub-contractors

Customer Service

Iscar Metals
01.2000 - 01.2001
  • Responsible for processing incoming orders for various customers in my region
  • Maintained sales contracts for inside salesman
  • Maintained office equipment and maintenance contracts
  • Purchasing for office

Freight and Document Control Administrator

Gulbrandsen Tech
01.1998 - 01.2000
  • Administered incoming and outbound LTL freight including: rates, billing and payment
  • Maintained document control and production
  • Conducted Hazmat training programs according to DOT and EPS regulations
  • Advertised food, drink and entertainment daily in house and on social media
  • Purchasing Agent
  • Purchased raw materials, equipment, parts and supplies Advertised food, drink and entertainment daily in house and on social media
  • Ensured all that was needed was available for daily plant operations

Education

GED -

Shamrock High School
Shamrock
05-1987

General Studies

Northampton Area Community College
Bethlehem, PA

Basic Notary Training

Montgomery County Community College
Blue Bell, PA

No Degree - Real Estate Sales

Pocono Real Estate Academy
Stroudsburg, PA
09-2024

Dental Assisting / X-ray Cert.

Lehigh Valley Dental Assisting Institute
Allentown, PA

Cloud Computing

Lehigh Carbon Community College
Schnecksville, PA

Skills

  • Experienced AS400, QuickBooks, Word, Excel and Access
  • Customer service
  • Office management
  • Organizational skills
  • Data entry
  • Customer relations
  • Billing
  • Document management
  • Credit and collections
  • Scheduling

Timeline

Bartender

Tavern on Main (Quality Inn Hotel)
01.2016 - 01.2017

Bartender

My Place Bar and Grill
01.2013 - 01.2016

Bar Manager

Sticks and Stones Bar and Grill
01.2009 - 01.2012

Office Manager

Tarisa Realty
01.2008 - 09.2025

Office Manager

Tarisa Realty
01.2008 - Current

Secretary/Clerical

MK Drywall
01.2001 - 01.2008

Customer Service

Iscar Metals
01.2000 - 01.2001

Freight and Document Control Administrator

Gulbrandsen Tech
01.1998 - 01.2000

General Studies

Northampton Area Community College

Basic Notary Training

Montgomery County Community College

Dental Assisting / X-ray Cert.

Lehigh Valley Dental Assisting Institute

Cloud Computing

Lehigh Carbon Community College

GED -

Shamrock High School

No Degree - Real Estate Sales

Pocono Real Estate Academy
Melissa Dietterich