Summary
Overview
Work History
Education
Skills
HRIS/ATS Administration
Timeline
Generic

MELISSA DIETZ, SHRM-CP

Summary

Strategic HR professional with over a decade of progressive experience spanning talent acquisition, HR operations, and HRIS administration. Recognized for driving process improvements, advancing equity-focused initiatives, and optimizing system performance. Skilled at building cross-functional partnerships to align people strategies with business objectives.

Overview

26
26
years of professional experience

Work History

Sr. Recruiter

New Seasons Market
02.2016 - Current

Recruiting Specialist - 2018 - 2020

Recruiting Coordinator - 2016 - 2018

  • Managed full-cycle recruitment for roles ranging from entry-level to senior directors.
  • Oversaw HRIS and ATS administration for Dayforce and Taleo, including staff training, system improvements, and data integrity.
  • Served on the DEI Advisory Team for three years, contributing to inclusive hiring practices and cultural agility programming.
  • Mentored and coached recruiting specialists, HR interns, and hiring managers on structured interviewing, selection criteria, and bias reduction.
  • Facilitated candidate interviews and assessments, ensuring a positive candidate experience while maintaining organizational standards.
  • Managed applicant tracking system updates, resulting in improved data accuracy and reporting capabilities.
  • Organized recruitment events and job fairs, successfully increasing candidate engagement and attracting diverse talent pools.
  • Maintained strong relationships with external recruitment agencies, optimizing partnerships for improved hiring outcomes.

Prepared Foods Assistant Manager

New Seasons Market
11.2011 - 02.2016
  • Managed operations, workforce planning, and performance management for department with 25+ employees.
  • Promoted from Clerk to Assistant Manager within two years based on leadership and results.
  • Led full-cycle interviewing, hiring, scheduling, coaching, and retention strategies.

Restaurant Leadership - Culinary Roles

Various
01.2000 - 10.2011
  • Held progressive roles from Line Cook, Kitchen and Catering Manager to Chef, managing all areas of kitchen operations, catering events, and team development.
  • Led staff training, scheduling, inventory, and cost controls to improve efficiency and service quality.
  • Created menus and supported cross-functional teams to deliver excellent customer experiences.

Education

SHRM Certified Professional -

SHRM
02.2022

Human Resources Management Certificate -

Portland State University
Portland, Or
01.2017

Associate of Arts Degree - Culinary Arts

Western Culinary Institute - Le Cordon Blue
Portland, Or
09.2001

Skills

  • Full-cycle recruiting
  • Workforce Planning & Talent Management
  • Compensation Analysis & Equity Audits
  • Training & Development
  • HRIS System (Product Owner, Administrator)

HRIS/ATS Administration

  • Served as Taleo Business Edition Product Administrator (2017-2025).
  • Administered system configurations, user access, reporting, requisition workflows, and updates.
  • Delivered end-user training on best practices for recruiting and onboarding platforms.
  • Responded to ad hoc system support requests and implemented solutions to optimize HRIS performance.
  • Collaborated with internal teams to manage system upgrades and enhancements aligned with business needs.

Timeline

Sr. Recruiter

New Seasons Market
02.2016 - Current

Prepared Foods Assistant Manager

New Seasons Market
11.2011 - 02.2016

Restaurant Leadership - Culinary Roles

Various
01.2000 - 10.2011

SHRM Certified Professional -

SHRM

Human Resources Management Certificate -

Portland State University

Associate of Arts Degree - Culinary Arts

Western Culinary Institute - Le Cordon Blue