Melissa DiMartino
Walden,NY
Summary
Highly motivated and committed Medical Assistant eager to begin a nursing career in labor and delivery. Detail-oriented professional with a passion for women's health. Positive and upbeat with excellent communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Middletown Medical Urgent Care
09.2023 - Current
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Performed diagnostic testing by collecting and processing specimens, including swabs and cultures.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Administrative Assistant
Heather’s Child’s Place
01.2016 - 09.2023
- General office support for inquiries, outreach, and communication
- Classroom programming
- Coordination and management of student health records and reporting
- State regulation and reporting
- Secure outsourced services
- General oversight of facility and staff onboarding, safety, and certification.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues.
Licensed Massage Therapist
MOD 66
01.2021 - 01.2022
- Client intake and assessment
- Maintained client treatment records
- Effectively managed time to ensure all appointments ran smoothly without compromising quality of service provided to clients.
- Consistently maintained high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and Cupping therapy to clients.
- Demonstrated flexibility in scheduling availability, and accommodating client needs by offering evening or weekend appointments when necessary.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
Education
AAS Nursing -
SUNY Orange
Middletown, NY05.2024
Skills
- Communication
- Attention to detail
- Organization
- Compassionate
- Professional and mature
- Patient-focused care
- Patient safety
- Reliable team player
- Patient Flow Management
Certification
- American Heart Association, 2022 - 2024, BLS
- LMT - Licensed Massage Therapist (Swedish Institute, NYC), 04/1999 - current
- Pregnancy/Labor Massage Certification, 10/2023
- Reiki II Practitioner, 08/2020
Timeline
Medical Assistant
Middletown Medical Urgent Care
09.2023 - Current
Licensed Massage Therapist
MOD 66
01.2021 - 01.2022
Administrative Assistant
Heather’s Child’s Place
01.2016 - 09.2023
AAS Nursing -
SUNY Orange
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