Melissa Dinkel
Allegan,MI
Overview
9
9
years of professional experience
Work History
Bin Repair Lead
UBCR,LLC
06.2025 - Current
- Repair can/bottle return bins
- Make new return bins
- Repair and re-label bottoms of bins.
- End of month inventory counts
Team Lead
Pilot Flying J
Holland, MI
08.2023 - 06.2025
- Make food,coffee
- Clean/Organize product/merchandise
- Stock all areas of the Travel Center
- Run CAT Scale
- Set up prepaid fuel for both truckers and gasoline/auto
- Oversee self check out stations
- Upsell loyalty rewards for both Auto and Professional drivers cards.
- Sell showers for truckers/guests
- Clean and reset showers
- Laundry(towels,cleaning rags)
- Am knowledgeable with validity of Identification; US driver's licenses (and a few out of country licenses), passports,state ID's. I do also follow state and Federal law on tobacco and alcohol sales.
- I run shift and co-run shift; do night paperwork,run/record lottery report, western union report,transflo/fuel delivery invoices, oversee other cashier's, oversee registers,cash/card/corporate card handling, handle shift change, occasional vendor delivery check in, refunds/exchanges, protect property and others by use of store,local,state and federal (law) policy protocols, Smile,Greet,Thank-maintaining customer service top tier among fellow employees, oversee that all duties, projects and goals are being accomplished.
- Communication with other managers and employees coming onto shift
Optometric Technician Certified Level 1&2
Americas Best Contacts and Eyeglasses
Grandville, MI
10.2022 - 08.2023
- I preformed the pre testing tests and upsell the extra testing patients can do to be more informed of their ocular health before they see the doctor.
Team Member
Tractor Supply Company
Byron Center, MI
08.2021 - 10.2022
- I help customers with any questions they have about product, where to find it, make recommendations of certain products that could help them if we don't have what they're looking for or suggestions on substitutes.
- I sometimes work on register, twice a week we have freight, I unload and stock what comes in.
- I make pick lists to stock pet food and farm feed.
- I make shelf labels and clearance/mark downs.
Kennel Lead
Riverbanks Ltd
Allegan, MI
06.2021 - 01.2022
- I run the front desk; greet clients, check in pets for grooming, day care and boarding.
- I feed, walk and play with dogs.
- I make follow up reminder calls to clients the day before their appointment.
- I clean kennels as well.
Sales Associate
Torrid
Grandville, MI
05.2021 - 07.2021
- I clean, organize, sort, hard tag(sensor) clothing, run the cash register, open fitting rooms, clean fitting rooms, check in with customers, pick, package, ship items and prepare ship from store orders.
Shipping/ECommerce
Millbrook Tack
Grand Rapids, MI
07.2020 - 03.2021
- Print, sort and distribute order slips to be collected from the floor.
- I verify orders as well as packaging and printing labels for each order to be shipped out.
- I am also a back up cashier when needed.
- I have become faster at my job and problem solve obstacles when deciding how to ship an item.
CSA - Customer Service Associate
Speedway LLC
Byron Center, MI
10.2019 - 03.2020
- I run my own drawer on a register
- Clean the store: sweeping, mopping, stocking, organizing, etc
- Make coffee/tea
- Knowledge of tobacco products and alcohol (I observe, follow and carry out tobacco and alcohol laws)
- Clean bathrooms and stock bathroom supplies
- Change gas prices when system tells me to
- Provide the best customer service
- Help customers with technical problems with pumps and speedy rewards program
- Front and face merchandise
- Upsell current promotions set up by corporate every month
- Upsell the Speedy Rewards program
Lumper/Unloader
Ranir LLC
Kentwood, MI
01.2019 - 08.2019
- Unloading shipping containers
- Stacked boxes of product in patterns on a skid
- Wrapped skids
- Drove forklifts/hills/order pickers(shipping)
- Pulled, assembled onto skids and processed orders (Shipping)
Night/Weekend Receptionist
Preferred Chevrolet Buick GMC
Grand Haven, MI
08.2017 - 01.2019
- Answered phones/switchboard for Chevy, Ford and Chrysler buildings from the Chevy building
- Made up deal jackets
- Sorted service order requests
- Made popcorn
- Greeted customers, directed them to where they needed to go
Timeline
Bin Repair Lead
UBCR,LLC
06.2025 - Current
Team Lead
Pilot Flying J
08.2023 - 06.2025
Optometric Technician Certified Level 1&2
Americas Best Contacts and Eyeglasses
10.2022 - 08.2023
Team Member
Tractor Supply Company
08.2021 - 10.2022
Kennel Lead
Riverbanks Ltd
06.2021 - 01.2022
Sales Associate
Torrid
05.2021 - 07.2021
Shipping/ECommerce
Millbrook Tack
07.2020 - 03.2021
CSA - Customer Service Associate
Speedway LLC
10.2019 - 03.2020
Lumper/Unloader
Ranir LLC
01.2019 - 08.2019
Night/Weekend Receptionist
Preferred Chevrolet Buick GMC
08.2017 - 01.2019