Melissa Dolce
Toms River,NJ
Summary
Driven and resourceful Executive Assistant with 4+ years of experience assisting high-achieving executives. Successfully manages high-volume workloads in rapidly changing environments. Expert in travel management, expense tracking and schedule coordination. Seamlessly assists executive team using exceptional communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant
American Express, AMEX
03.2019 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Updated spreadsheets and databases to track, analyze, and report on colleague attrition.
Scheduling Coordinator
Trinity Solar
08.2016 - 03.2019
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Cosmetologist
Milagro Spa
08.2015 - 08.2017
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
Bachelor of Arts - Sociology
New Jersey City University
Jersey City05.2013
Skills
- Scheduling
- Quality Control
- Business Administration
- Meeting Planning
- Administrative Support
- Expense Reporting
- Office Management
- Strategic Planning
- Technical Support
- Spreadsheet Tracking
- Meticulous Attention to Detail
- Travel Coordination
Timeline
Executive Assistant
American Express, AMEX
03.2019 - Current
Scheduling Coordinator
Trinity Solar
08.2016 - 03.2019
Cosmetologist
Milagro Spa
08.2015 - 08.2017
Bachelor of Arts - Sociology
New Jersey City University