Melissa Dominic
New Haven,MI
Summary
Focused Retail Operations Manager bringing 4+ years of hands-on experience to the retail arena. Specific background and skill set are geared toward a position to utilize strengths in customer service, vendor relations, purchasing, and accounting. Over 20 years of relevant work experience with previous involvement in operations management, vendor relations, A/R, A/P, payroll, corporate purchasing, and serving as a liaison for health and safety measures. Master's Certificate in Supply Chain and Procurement from Michigan State University as well as a 30 Hour OSHA General Industry Card.
Overview
21
21
years of professional experience
Work History
Retail Operations Manager
Bazco Oil
01.2021 - 03.2024
- Consistently apply strengths in analytical problem solving and interpersonal communication to ensure operations run smoothly
- Recognized for displaying adaptability by transitioning into new role in 2021, and accepting additional leadership commitments including supervising staff, on-boarding, sourcing new vendors, negotiating pricing, and building/managing Pricebook for 35 stores.
- Created useful reports to leverage PDI resources to identify trends and anomalies
- Managed Loyalty App through PDI, after transitioning from ONI software
- Rebate Manager, increased rebates from $55,000 in 2022 to $248,000 in 2023
- Reduced waste and returns of products by Nielsen Data and market researched incoming products before they were placed into stores
- Showcase leadership skills by supporting Pricebook in manager capacity including staff training, overseeing accuracy of new product entries/uploads, assessing accuracy and continuity of system, and continually optimizing processes
- Negotiated with vendors to run special promotions tied to Chillbox App or fuel rewards.
Retail Analyst
Bazco Oil
01.2019 - 01.2021
- As Retail Analyst with Bazco Oil, was ability to display skills in accounting and financial management
- From 2019 to 2021 I was able to effectively reduce accounts receivable from $150,000 to near zero balance, through accurate and reflective practices
- Collaborating with cross-functional teams and building relationships with, vendors, managers and suppliers.
Senior Purchasing and Risk Management Specialist
MORC, Inc
08.2003 - 01.2019
- Most notably, during time as Senior Purchasing and Risk Management Specialist with MORC, Inc, demonstrated strengths in relationship building and negotiation by successfully reducing purchasing budget by $350,000 annually
- This task was achieved by negotiating with suppliers to take reduction in pricing on common items
- By building and maintaining positive relationships with staff, customers, vendors, and suppliers it allows company to run more smoothly and increases overall performance.
Education
Master's Certificate - Supply Chain and Procurement
Michigan State University
Lansing, MI08.2019
Skills
- Analytical problem solver, employing creativity and innovation to overcome complex issues across employees, processes, and costs with ability to identify and analyze data trends
- 20 years of involvement in AP/AR, 10 years of Corporate Buying experience, 10 years of Executive Assistance Experience, and 6 years of Health and Safety Experience
- Extensive involvement in organizing fundraisers, managing complex schedules including travel arrangements for staff of 350, and managing records and digital databases for accuracy
- Strong technical acumen with experience utilizing QuickBooks, Microsoft Office, PDI (ERP Systems)
- Focused and meticulous in all financial objects including planning and executing budgets, forecasts, cost-reduction techniques, health and safety procedures, and loss prevention initiatives
- Ability to provide effective staff training demonstrated through ongoing coaching and mentoring of employees
Additional Information
I would greatly appreciate your review of my enclosed resume and outlined credentials. I believe that I can be a valuable addition to your organization and your business goals. At your convenience, I am available for an interview or further discussion of my background and experience. Thank you.
Timeline
Retail Operations Manager
Bazco Oil
01.2021 - 03.2024
Retail Analyst
Bazco Oil
01.2019 - 01.2021
Senior Purchasing and Risk Management Specialist
MORC, Inc
08.2003 - 01.2019
Master's Certificate - Supply Chain and Procurement
Michigan State University