Melissa Dragon
Plattsmouth,NE
Summary
Dynamic Surgical Dental Assistant with extensive experience.
Strong focus on team collaboration and adaptable to changing needs. Reliable with expertise in instrument sterilization, patient management, and post-operative care.
Overview
19
19
years of professional experience
Work History
Surgical Dental Assistant
Midwest Oral Surgery and Dental Implants
06.2017 - Current
- Prepared surgical instruments in sterilization and materials for oral surgery procedures.
- Maintained cleanliness and organization of the dental operatory environment.
- Supported dental team during treatments and emergency situations.
- Provided assistance to surgeons, ensuring smooth workflow during surgeries.
- Maintained accurate records for anesthesia.
- Answered phones and returned calls. to other offices and physicians clinics
- Maintained detailed records regarding treatment plans, progress notes, and consent forms to ensure continuity of care across visits.
- Aided in efficiently performing diagnostic imaging tasks such as x-rays and impressions.
- Sent prescriptions through e-scripts.
- Assisted in complex surgical procedures, showcasing strong dexterity and knowledge of dental anatomy.
Dental Assistant
Dr. Greg Havelka
05.2014 - 06.2017
- Assisted in patient management and coordination of dental appointments.
- Prepared examination rooms and sterilized instruments to ensure compliance with safety standards.
- Supported dentists during procedures by providing necessary tools and materials promptly.
- Educated patients on post-operative care and oral hygiene practices for improved health outcomes.
- Monitored inventory levels and ordered supplies to maintain optimal stock for daily operations.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Monitored patient comfort and safety during dental procedures.
- Helped dentists restore teeth by applying permanent and temporary fillings, crowns and bridges.
Lead Dental Assistant
Dr. Alan Hrabek
03.2007 - 06.2014
- Supervised daily operations of dental procedures, ensuring adherence to protocols and patient safety standards.
- Coordinated patient schedules with attention to detail, optimizing clinic efficiency and reducing wait times.
- Managed inventory of dental supplies, ensuring availability while minimizing waste through strategic purchasing decisions.
- Created dental impressions used for diagnostics, opposing models and study casts to make bleach trays, mouth guards and bite splints
- Answered phones and entered insurance into patients charts
- Provided excellent patient care
Part Time Outbound Sales Associate
Omaha Steaks
01.2009 - 01.2014
- Developed and maintained strong relationships with prospective clients through effective communication and follow-up strategies.
- Increased customer interest by developing and implementing effective outbound sales strategies.
- Collaborated with team members to achieve collective goals and create a supportive work environment.
- Identified opportunities for upselling or cross-selling, maximizing revenue generation per call.
- Established long-term relationships with customers, fostering brand loyalty and repeat business.
- Collaborated with marketing teams to create targeted campaigns that increased lead generation efficiency.
Education
DAANCE Certified - Dental Anesthesia
AAOMS
Rosemont, IL09-2023
Certificate - Dental Assisting
Metro Community College
Omaha, NE05-2005
Skills
- Surgical Assisting in oral surgery procedures
- Emergency management
- Bone grafting and implant support
- Tracking of Anesthesia administration
- Dental impressions
- Sterilization techniques
- Preoperative preparation
- Post operative care
- Answer phones
- Provide excellent patient care
- Take diagnostic films including CT
Timeline
Surgical Dental Assistant
Midwest Oral Surgery and Dental Implants
06.2017 - Current
Dental Assistant
Dr. Greg Havelka
05.2014 - 06.2017
Part Time Outbound Sales Associate
Omaha Steaks
01.2009 - 01.2014
Lead Dental Assistant
Dr. Alan Hrabek
03.2007 - 06.2014
DAANCE Certified - Dental Anesthesia
AAOMS
Certificate - Dental Assisting
Metro Community College
CPR for Professional Rescuers
CPR certified the last 20 years