Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melissa Driscoll

Sunnyside,WA

Summary


Office professional with commitment to excellence and a background in administrative support and office management. Known for improving office efficiency and maintaining high standards in daily operations. Effective in fostering team collaboration and adaptable to changing work demands, consistently ensuring reliable and flexible support. Proficient in scheduling, document management, and customer service.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Community Living
01.2011 - Current
  • Comply with DDA behavior plans and intervention strategies to support client progress towards goals.
  • Work cooperatively with client families, physicians, social workers and supervisors to support client.
  • IISP & Risk assessment informed.
  • Coordinated & Assisted recreational activities and medical appointments for assigned clients.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention.

Certified Medication Technician

Prosser Sun Terrace
01.2014 - 01.2016
  • Maintain medication/treatment records, comply with regulatory, OSHA and incident reporting guidelines.
  • Communicate with physician, pharmacy and family to assure medication are received promptly.
  • Follow resident service plans including assistance in bathing, administering medication & documenting changes in the resident conditions.
  • Follow Nurses treatment plans and monitor resident’s vital signs.

Onsite Property Manager

Legacy Management
01.2011 - 01.2013
  • Maintained compliance with all federal, state, and local housing laws and regulations.
  • Supervised on-site maintenance staff, including hiring, training, and performance evaluations.
  • Assisted residents with lease agreements, renewals, and terminations.
  • Collected rent payments, recorded transactions, and followed up on delinquent accounts.
  • Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.

Education

No Degree - Business Accountancy

Yakima Valley Community College
Yakima, WA
06-2026

Skills

  • Communication
  • Adaptability
  • Problem-Solving
  • Documentation
  • Bookkeeping
  • Organizational Skills
  • Time Management
  • Dedicated team player
  • Customer service
  • Computer skills
  • Clerical support

Certification

CPR & First Aid Certified

Timeline

Certified Medication Technician

Prosser Sun Terrace
01.2014 - 01.2016

Direct Support Professional

Community Living
01.2011 - Current

Onsite Property Manager

Legacy Management
01.2011 - 01.2013

No Degree - Business Accountancy

Yakima Valley Community College

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Melissa Driscoll