Melissa Drumheller
Winter Garden,FL
Summary
Organized and motivated with exceptional time management and organizational skills. An attentive, reliable, and dedicated candidate with many years of experience. Friendly and outgoing, yet professional and customer service oriented.
Overview
25
25
years of professional experience
Work History
School Cafeteria Manager - Traveling
School District of Osceola County
Kissimmee, FL
2025.02 - Current
- Administer food planning, purchasing, receiving, preparation, and service for the school district.
- Prepare bank deposits and collect past due student accounts.
- Adhere to health and safety standards in the kitchen.
- Manage stock and inventory.
- Provide customer service to students and faculty.
Food Service Assistant
School District Of Osceola County
Kissimmee, FL
2014.11 - 2025.02
- Worked as a team with kitchen staff to efficiently coordinate meal preparation.
- Served meals to students and faculty.
- Engaged with students and staff to create a welcoming cafeteria environment.
Operations
WDW Guided Tours
Winter Garden, FL
2017.11 - 2023.10
- Review general ledger accounts for accuracy and completeness.
- Perform account analysis and reconciliation.
- Reconcile bank accounts.
Customer Service Associate
Central Auto Auction
Hamden, CT
2012.10 - 2013.06
- Maintained an organized system for tracking customer interactions and feedback.
- Answered incoming calls and routed to appropriate personnel.
- Developed and maintained relationships with existing clients.
School Traffic Controller
Town Of North Haven
North Haven, CT
2010.10 - 2012.12
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles and pedestrians.
Accounts Receivable Manager
First American Title Insurance Co.
Hartford, CT
2004.09 - 2008.04
- Analyzed customer accounts to identify and resolve discrepancies.
- Cash receipt application and reconciliation.
- Developed and maintained relationships with customers to ensure timely payment of invoices.
Accounts Payable Specialist
Integrated Process Technologies, LLC
Hartford, CT
2000.03 - 2004.09
- Invoice coding and check preparation
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed relationships with vendors and suppliers to ensure prompt payment of invoices.
Education
Bachelor of Science Degree - Business, Production
Central Connecticut State University
New Britain, CTSkills
- Accounts Payable/Receivable
- Invoice processing
- File Maintenance
- Credit and Collections
- Payment Processing
- Strong Verbal Communication
Timeline
School Cafeteria Manager - Traveling
School District of Osceola County
2025.02 - Current
Operations
WDW Guided Tours
2017.11 - 2023.10
Food Service Assistant
School District Of Osceola County
2014.11 - 2025.02
Customer Service Associate
Central Auto Auction
2012.10 - 2013.06
School Traffic Controller
Town Of North Haven
2010.10 - 2012.12
Accounts Receivable Manager
First American Title Insurance Co.
2004.09 - 2008.04
Accounts Payable Specialist
Integrated Process Technologies, LLC
2000.03 - 2004.09
Bachelor of Science Degree - Business, Production
Central Connecticut State University