Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Drumheller

Winter Garden,FL

Summary

Organized and motivated with exceptional time management and organizational skills. An attentive, reliable, and dedicated candidate with many years of experience. Friendly and outgoing, yet professional and customer service oriented.

Overview

25
25
years of professional experience

Work History

School Cafeteria Manager - Traveling

School District of Osceola County
Kissimmee, FL
02.2025 - Current
  • Administer food planning, purchasing, receiving, preparation, and service for the school district.
  • Prepare bank deposits and collect past due student accounts.
  • Adhere to health and safety standards in the kitchen.
  • Manage stock and inventory.
  • Provide customer service to students and faculty.

Food Service Assistant

School District Of Osceola County
Kissimmee, FL
11.2014 - 02.2025
  • Worked as a team with kitchen staff to efficiently coordinate meal preparation.
  • Served meals to students and faculty.
  • Engaged with students and staff to create a welcoming cafeteria environment.

Operations

WDW Guided Tours
Winter Garden, FL
11.2017 - 10.2023
  • Review general ledger accounts for accuracy and completeness.
  • Perform account analysis and reconciliation.
  • Reconcile bank accounts.

Customer Service Associate

Central Auto Auction
Hamden, CT
10.2012 - 06.2013
  • Maintained an organized system for tracking customer interactions and feedback.
  • Answered incoming calls and routed to appropriate personnel.
  • Developed and maintained relationships with existing clients.

School Traffic Controller

Town Of North Haven
North Haven, CT
10.2010 - 12.2012
  • Directed traffic flow and monitored intersections to ensure the safe passage of vehicles and pedestrians.

Accounts Receivable Manager

First American Title Insurance Co.
Hartford, CT
09.2004 - 04.2008
  • Analyzed customer accounts to identify and resolve discrepancies.
  • Cash receipt application and reconciliation.
  • Developed and maintained relationships with customers to ensure timely payment of invoices.

Accounts Payable Specialist

Integrated Process Technologies, LLC
Hartford, CT
03.2000 - 09.2004
  • Invoice coding and check preparation
  • Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed relationships with vendors and suppliers to ensure prompt payment of invoices.

Education

Bachelor of Science Degree - Business, Production

Central Connecticut State University
New Britain, CT

Skills

  • Accounts Payable/Receivable
  • Invoice processing
  • File Maintenance
  • Credit and Collections
  • Payment Processing
  • Strong Verbal Communication

Timeline

School Cafeteria Manager - Traveling

School District of Osceola County
02.2025 - Current

Operations

WDW Guided Tours
11.2017 - 10.2023

Food Service Assistant

School District Of Osceola County
11.2014 - 02.2025

Customer Service Associate

Central Auto Auction
10.2012 - 06.2013

School Traffic Controller

Town Of North Haven
10.2010 - 12.2012

Accounts Receivable Manager

First American Title Insurance Co.
09.2004 - 04.2008

Accounts Payable Specialist

Integrated Process Technologies, LLC
03.2000 - 09.2004

Bachelor of Science Degree - Business, Production

Central Connecticut State University

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Melissa Drumheller