Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Dunbar

Downingtown,NJ

Summary

Impactful Director of Sales Operations with proven track record in sales leadership and operations and strong project management, strategic communications and cross-collaboration influencing skills. Independently oversees objectives and key results to achieve budgets and growth plans. Passionate about creating enriching work environment, developing people and creating opportunities for top performers.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Director of Sales Operations

US Foods
01.2024 - Current

Champion Safety everyday thru safety walks and blitzes

Effectivity act as conduit between Sales, Merchandising and Pricing

Manage a team of ROC's, FF Chef's, Fresh Specialists and a Customer Solutions Coordinator

Effectively plan, execute and engage in all Routine Meetings to positively impact Key Results and Market Share

Effectively plan and execute Sales Meetings, Food Shows and other customer events

Act as the Market Lead Routing Champion


Director of Commercial Support

US Foods
09.2018 - 01.2024

Champion Safety everyday through Safety Walks and Blitzes

Develop and execute sales strategy in conjunction with the Area President, the Area Vice Presidents of Sales and the Area Vice President of Merchandising

Develop and implement marketing, pricing and assortment strategy in conjunction with the Area President, and Area Vice President of Merchandising

Manage a team of Sales Analysts and a Customer Solutions Coordinator

Work closely with dotted line reports - Chefs, ROC's, FF Chefs, Fresh Specialists and Customer Contact Managers to achieve Key Results

Plan and execute all Routine Meetings

Manage all MDA’s and local rebate programs

Market Lead Routing Champion

Director of Category Management - Northeast Market

Sysco Corporation
08.2013 - 09.2017

Develop and execute strategic sales plans with 11 Sysco operating companies to maximize the benefit of category management

Develop and execute strategic sales plans with suppliers

Review inventory, identify gaps and work with operating companies ensure a full array of on trend regional products are available in the Northeast

Assist local merchandising with improving service levels and reducing aging inventory

Develop and implement sales trainings, marketing and promotional plans for the northeast Plan and implement sales and product workshops

Review year over year sales, piece and gross profit dollar growth with each operating company and develop strategies

Director of Business Resources

SYSCO Central Pennsylvania
07.2005 - 08.2013

Manage a team of chef’s, specialists and marketing managers Plan, implement and meet yearly marketing budget

Plan, implement and execute yearly marketing plan  including but not limited to trade shows, sales promotions, customer promotions, flyers and sales meetings

Meet with suppliers quarterly to review supplier marketing programs, review gap analysis and review new items Plan and implement yearly sales training schedule

Brand Champion  responsible for increasing brand awareness and the benefits of Sysco brands Research market trends and implement into the business review process

Consult customers in the areas of menu development, social media development, staff training and marketing

Manage Customer First Program  a program that surveys customers and utilizes feedback to improve services and product offering

Consult large independent and local chain food service operations on product and service utilization strategies to increase operators sales and profit

Education

Associate of Arts - Culinary

The Restaurant School At Walnut Hill College
Philadelphia, PA
05.1995

Skills

    Project Management - Brand Management - Market/Trend Analytics - Relationship Management - Strategic Planning - Food Service Consultation - Culinary Arts - Professional Training - Business Development - Budgeting - Product Knowledge

Certification

Serve Safe

Timeline

Director of Sales Operations

US Foods
01.2024 - Current

Director of Commercial Support

US Foods
09.2018 - 01.2024

Director of Category Management - Northeast Market

Sysco Corporation
08.2013 - 09.2017

Director of Business Resources

SYSCO Central Pennsylvania
07.2005 - 08.2013

Associate of Arts - Culinary

The Restaurant School At Walnut Hill College
Melissa Dunbar