Melissa Dutton
Springtown,TX
Summary
RN Clinical Manager with over 27 years of experience in the medical field. Successful at training, leading and building strong teams.
Overview
14
14
years of professional experience
Work History
Director of Nursing / Administrator
Baylor Scott & White Home Health Division
Flower Mound, Texas
08.2022 - Current
- Responsible for hiring, evaluating, and providing necessary disciplinary of all nursing staff.
- Plan, coordinate, supervise, and direct all nursing and other clinical services in conjunction with Director of Physical Therapy to follow plan of care.
- Ensures implementation of a performance improvement program to drive quality care, positive patient outcomes, and address negative trends. Ensures issues and deficiencies identified during internal or external surveys or audits are addressed and corrected.
- Collaborates with the Vice President and Director of Physical therapy in implementation of clinical operations standards and processes.
- Uses knowledge, experience, and other resources as necessary to make logical decisions, solve problems, analyze work processes and make suggestions for improvement.
- Ensures the agency compliance with all regulations, laws, policies and procedures. Educates all staff members about state, federal, and accreditation requirements (as applicable). Maintains compliance with all local, state and federal laws regarding licensure and certification of care center personnel and accreditation standards.
Regional Director of Operations/Administrator
Guardian Healthcare
Fort Worth, TX
03.2020 - 07.2022
- Organize and direct agency ongoing operational functions.
- Manage, and directs qualified personnel to carry out the policies and procedures of the Agency.
- Ensure Compliance with all local, state, and federal laws relating to all operations of the agency.
- Provide counsel to the Executive team regarding needs of the community, personnel, financial, and professional practices.
RN Clinical Manager/QA/Alternate Administrator
Guardian Healthcare
Fort Worth, TX
03.2013 - 03.2020
- Assure the development, implementation, and updates of the individualized plan of care.
- Educate clinicians on oasis development, coding and quality of services delivered by the agency.
- Assist in the recruitment, interviewing and hiring of field staff as necessary.
- Educated clinicians in EMR systems HCHB and Devero
- Mentor employees, provide input for performance evaluations, counsel and provide disciplinary actions to assigned personnel.
- Participate in state surveys in alternate administrator role complying with state/federal rules and regulations.
- Performed ICD-10 coding with OASIS review for accuracy, consistency and supporting documentation.
Director
Interim Healthcare
Decatur, Texas
07.2007 - 03.2012
- Responsible for the hiring and on-boarding process of all branch positions.
- Supervised staff and provided education and support on oasis development, coding, and quality of services delivered by the agency.
- Monitored cases to ensure continuity of quality of patient care delivered with appropriate documentation and compliance with state and federal laws.
- Ensured quality service by monitoring and auditing activities and investigations; Implement quality improvement processes by developing and implementing effective clinical and business management systems; manage audits of client charts and client satisfaction surveys.
Education
Icd-10 coding HCS-D -
2019
Oasis certified HCS-O - undefined
2019
Bachelor of Science - Nursing
Tarleton State University
2006
Medical Assistant Certification - undefined
National Education Center
1992
Skills
- Department Oversight
- Motivational Leadership
- Operational Efficiency
- Program Optimization
Timeline
Director of Nursing / Administrator
Baylor Scott & White Home Health Division
08.2022 - Current
Regional Director of Operations/Administrator
Guardian Healthcare
03.2020 - 07.2022
RN Clinical Manager/QA/Alternate Administrator
Guardian Healthcare
03.2013 - 03.2020
Director
Interim Healthcare
07.2007 - 03.2012
Icd-10 coding HCS-D -
Oasis certified HCS-O - undefined
Bachelor of Science - Nursing
Tarleton State University
Medical Assistant Certification - undefined
National Education Center