Melissa D. Williamson
Jacksonville,FL
Summary
Well developed verbal and written communication skills. Highly organized with the ability to oversee multiple tasks simultaneously. Strong computer skills: maintains an up to date knowledge of software. Capable of building and maintaining professional relationships.
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Shands Jacksonville
01.2022 - Current
- Facilitated check-in process for new hires and ensured all paperwork was completed accurately.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Streamlined routine correspondence through automation of templates.
- Enter in incoming Residents to the OHM program with all of their credential's and medical history.
Clinical Assistant
Mayo Jacksonville
01.2020 - 01.2022
- Rooming patients, vital signs, charting medications, allergies, printing patient forms, and making sure all patient forms are up to date
Unit Clerk
Shands Jacksonville
01.2006 - 01.2020
- Keying in doctors' orders, Faxing orders to different medical facilities when a patient is being transferred
- Copying patient's charts that are being transferred, Answering phones, Safely delivered lab specimens to laboratory department, Informing nursing staff when a room is available for a patient that is being admitted and all duties as needed or assigned
Receiving Clerk
Publix
01.2002 - 01.2004
- Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming/outgoing shipment
- Prepare documents, such as work orders, bills of lading, and shipping orders to route materials
- Confer and correspond with establishment representatives to rectify problems, such as damages, shortages, and nonconformance to specifications to customer satisfaction
- Requisition and store shipping materials and supplies to maintain inventory of stock
- Run and compare monthly reports
Education
Associates in Science - Radiological Technician, Microsoft office, Work PACS system, EPIC health system
Florida State College of Jacksonville
Jacksonville, Florida01.2011
Skills
- Medical terminology
- Microsoft Office skills
- Attention to detail
- Problem resolution
- Self-starter
- Patient Charting
- Inventory systems
- Patient scheduling
- Schedule management
Timeline
Administrative Assistant
Shands Jacksonville
01.2022 - Current
Clinical Assistant
Mayo Jacksonville
01.2020 - 01.2022
Unit Clerk
Shands Jacksonville
01.2006 - 01.2020
Receiving Clerk
Publix
01.2002 - 01.2004
Associates in Science - Radiological Technician, Microsoft office, Work PACS system, EPIC health system
Florida State College of Jacksonville
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