Melissa E

• Rooming patients in a timely and professional manner

- including adding chief complaint, weight, height, HR, O2, PHQ2, PHQ9 if needed, verifying advance directive, medical devices, allergies, medications, surgeries, family history, social history, ROS, fall risk, and verifying pharmacy at every visit.

• Chart preparing-looking at last vaccines, mammogram, colonoscopy, diabetic testing, prior to patient appointment and nothing over due recommendations for provider.
• Answering phones on all lines, scheduling appointments, triaging patient calls, check voicemail, sending messages to provider to address.
• Schedule Follow up appointments as needed
• Returning all messages from providers and patients by the end of the day.
• Stock exam rooms, supplies, and check if supplies are low and add to order list.
• Checking for expired drugs and supplies
• Address documents for own and provider
• Prior Authorizations
• Fax ant documents signed by provider
• Fill out forms as requested by provider-FMLA, Sleep Study, Biometric forms
• Medication refills/eprescibes for provider addressed by the end of the day.
• TOC'S Time of discharge to call within 24-48 hours of discharge.
• Follow up with ER discharges
• Nurse visits- giving immunizations, BP checks, injections
• Preform in house POC testing as needed or ordered by provider.
• Assist provider with procedures as necessary or requested
• Scan documentation into patient chart
• Tracking of PT-INR's
• Assist with other duties within the office as requested by co-workers, manager, and providers.
• Scrubbing, checking and sending controlled prescriptions to Physician.
• Placing orders for provider
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

• Rooming patients in a timely and professional manner

- including adding chief complaint, weight, height, HR, O2, PHQ2, PHQ9 if needed, verifying advance directive, medical devices, allergies, medications, surgeries, family history, social history, ROS, fall risk, and verifying pharmacy at every visit.

• Chart preparing-looking at last vaccines, mammogram, colonoscopy, diabetic testing, prior to patient appointment and nothing over due recommendations for provider.
• Answering phones on all lines, scheduling appointments, triaging patient calls, check voicemail, sending messages to provider to address.
• Schedule Follow up appointments as needed
• Returning all messages from providers and patients by the end of the day.
• Stock exam rooms, supplies, and check if supplies are low and add to order list.
• Checking for expired drugs and supplies
• Address documents for own and provider
• Prior Authorizations
• Fax ant documents signed by provider
• Fill out forms as requested by provider-FMLA, Sleep Study, Biometric forms
• Medication refills/eprescibes for provider addressed by the end of the day.
• TOC'S Time of discharge to call within 24-48 hours of discharge.
• Follow up with ER discharges
• Nurse visits- giving immunizations, BP checks, injections
• Preform in house POC testing as needed or ordered by provider.
• Assist provider with procedures as necessary or requested
• Scan documentation into patient chart
• Tracking of PT-INR's
• Assist with other duties within the office as requested by co-workers, manager, and providers.
• Scrubbing, checking and sending controlled prescriptions to Physician.
• Placing orders for provider
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Improved patient well-being by providing compassionate and attentive personal care.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Provided mobility assistance such as walking and regular exercising.

• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
• Ensured accurate data entry into electronic health records systems while maintaining confidentiality according to HIPAA regulations.
• Assisted in the successful treatment of patients with complex medical conditions by collaborating with interdisciplinary healthcare teams.
• Demonstrated strong clinical judgment, decision-making skills, and adaptability when faced with challenging or unexpected situations during patient care activities.
• Maintained a safe working environment, adhering to infection control protocols and proper use of personal protective equipment.
• Participated in quality improvement initiatives aimed at enhancing patient outcomes and satisfaction with their healthcare experience.
• Improved patient satisfaction by providing compassionate care and maintaining a clean, organized environment.