Melissa Eaton
Merrimack,New Hampshire
Summary
- Accomplished, Human Resource Generalist/Manager with a passion people with the ability to build relationships at all levels of an organization.
- Organized and dependable, can manage multiple projects while maintaining a positive attitude.
- Strategic thinker with ability to achieve results while building relationships at all levels in the organization.
- Strong business acumen, can see the whole picture.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resource Manager
The Masiello Group
Bedford, New Hampshire
04.2022 - Current
- Accountable for execution of HR programs and processes across multiple entities.
- Initiated implementation of new HRIS system which aligned with out goals of process improvement and reducing department costs, saving over 30k annually.
- Lead team of two in day to day as well as business planning and setting of department goals.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Oversaw payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Processed employee claims involving performance issues and harassment.
- Evaluated and improved the employee onboarding programs.
- Instructed senior leaders on appropriate employee corrective steps.
- Developed and implemented goals and objectives as part of our department business planning.
Human Resources Manager/HR Generalist
Quirk Auto Group
Manchester, New Hampshire
11.2019 - 04.2022
- Responsible for overseeing HR staff, including training and development. Training provided for management team.
- Oversees Benefits Administration, resolving any claim issues. Vendor relations.
- Processes workers’ compensation, Short Term Disability, Long Term Disability, and MA Paid Family Leave of Absence paperwork and follows up with all injuries/illnesses reported.
- Conducts various HR audits to ensure compliance on a state and federal level and best practice.
- Employee Relations, Conflict Resolution. Provides support and guidance to managers.
- Analyzes various reports/trends, make recommendations
- Responsible for updating Job Descriptions, handbook and other policies
- Yearly Reporting (EEOC, 5500, ACA)
HRIS Specialist
Skillsoft
Nashua, New Hampshire
10.2018 - 11.2019
- Responsible for entry and the day to day maintenance of PeopleSoft (HRIS) and our ATS system to ensure accuracy and functionality.
- On-boarded all new hires within the U.S. (remote + office staff) of all levels.
- Improved efficiency by implementing an Electronic On-Boarding system.
- Processed Bi-weekly Payroll for both Salary and Hourly employees. Uploaded/Audit payroll files
- Ad Hoc reporting
- Benefits Administration (Medical/Vision, Dental, 401k,)
Human Resources Supervisor
Mindleaf
Lowell, MA
06.2018 - 10.2018
- Responsible for entry and the day to day maintenance of PeopleSoft (HRIS) and our ATS system to ensure accuracy and functionality.
- On-boarded all new hires within the U.S. (remote + office staff) of all levels.
- Improved efficiency by implementing an Electronic On-Boarding system.
- Processed Bi-weekly Payroll for both Salary and Hourly employees. Uploaded/Audit payroll files
- Ad Hoc reporting
- Benefits Administration (Medical/Vision, Dental, 401k,)
Human Resources Generalist
Triangle Credit Union
Nashua, New Hampshire
01.2016 - 06.2018
- Full cycle recruiting (creating/posting jobs, sourcing, pre-screening, coordinating and conducting interviews, background checks, creating offer letters, hiring).
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Facilitated criminal background check process for new hires.
- Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
- Provided guidance to managers and employees on talent Management, FMLA and benefits
- Conducted exit Interviews for potential problems and proactively worked with managers in solving workforce issues.
- Coached managers on interviewing questions/techniques. Consulted with managers on employee relations issues/concerns.
- Consulted with managers to create accurate job descriptions and updated using our compensation program (Compease).
- Conducted New Hire Orientation. Educated and answered benefits related questions. Check-ins with new hires periodically within their first 90 days to ensure
- Adhered to and modeled our core company values.
Benefits Administrator
Clearbridge Technology Group
Billerica, MA
12.2014 - 01.2016
- Observed strict procedures to maintain data and plan participant confidentiality.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Checked employees' benefits enrollment forms for accuracy.
- Enrollment maintenance of company sponsored medical, dental and vision benefits.
- Responsible for vendor relations of benefits programs
- Administered 401K plan enrollment and communicated between employees and Empower to help resolve any enrollment issues. Answered questions regarding 401K enrollments packets.
- Responsible for Cobra Administration. Created/Implemented template following federal guidelines that company uses.
HR Assistant
Brookstone
Merrimack, New Hampshire
08.2013 - 08.2014
- Provided administrative support to HR management and team.
- Request and process status changes, transfers and new hire paperwork.
- Provided training and support to management for our new electronic system.
- Unemployment claims and employment verifications.
Education
MBA - Human Resources Management
Southern New Hampshire University
Manchester, NH2024
BBA - Human Resource Management
Southern New Hampshire University
Manchester06.2016
Skills
- Benefits Programs analysis
- Human Resources Operations
- Workforce Improvements
- Regulatory Compliance
- File and Records Management
- Employee Support
- Training and Development
- New Employee Orientation
- HR Guidance
- Policy Making and Enforcement
- Wages and Salary
- Grievance Handling and Redressal
- Personnel Recruitment
- Company Leadership
- Human Resource Information System (HRIS)
- Vendor Performance Management
- Complaint Response
- Improving Organizational Standards
- Human Resource Management Software (HRMS)
- Develop Policies
- Employee Relations Oversight
- Administer Benefits
- Exit Interviews and Processes
- Mentoring
- Compliance
Certification
SHRM-CP since 2017
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Timeline
Human Resource Manager
The Masiello Group
04.2022 - Current
Human Resources Manager/HR Generalist
Quirk Auto Group
11.2019 - 04.2022
HRIS Specialist
Skillsoft
10.2018 - 11.2019
Human Resources Supervisor
Mindleaf
06.2018 - 10.2018
Human Resources Generalist
Triangle Credit Union
01.2016 - 06.2018
Benefits Administrator
Clearbridge Technology Group
12.2014 - 01.2016
HR Assistant
Brookstone
08.2013 - 08.2014
MBA - Human Resources Management
Southern New Hampshire University
BBA - Human Resource Management
Southern New Hampshire University
SHRM-CP since 2017
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