MELISSA EBERT

Quimby

Summary

Dedicated Physical Therapist Assistant and Director of Rehabiliation focused on cultivating positive patient, employee, and customer relationships, meeting fiscal requirements, and complying with federal and state regulations. Hardworking and motivated with a strong background in skilled nursing, home health, and outpatient rehabilitation.

Overview

years of professional experience

Work History

Physical Therapist Assistant / Director of Rehabilitation

Reliant Rehabilitation

Correctionville, IA / Cherokee, IA

07.2021 - Current

Supervise, orient, train, evaluate, and counsel department employees to maintain high standards of performance and quality patient care
Ensure all therapists and assistants are compliant with documentation in the medical record with focus on accuracy, meeting government and third-party payor requirements, minimal duplication, and a clear depiction of a patient's status, outcomes, and, skilled interventions provided
Participate in utilization review, quality assurance, patient care conferences, admission meetings, department head meetings, community education planning, and rehabilitation conferences.
Improve patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
Provide support for patients during therapeutic group activities, fostering a positive and collaborative environment conducive to healing.

Physical Therapist Assistant / Therapy Coordinator

Aegis Therapies

Mapleton, IA

06.2015 - 07.2021

Responsible for revenue and expense controls to meet budgetary requirements
Ensured treatment utilization, intensity, and quality is provided by the therapy team to meet building's Key Performance Indicators for budget and performance purposes
Maintained consistent caseload through annual, quarterly, and weekly focused screening processes
Coordinated individual patient scheduling with federally mandated Minimum Data Set (MDS) to maximize customer revenue
Provided direct patient care to adult and geriatric individuals with orthopedic and neurological pathologies
Executed in-home therapeutic treatments to patients as established by a licensed therapist
Scheduled patient appointments to meet treatment requirements and ensure quality care
Communicated with physicians, supervising therapists, interdisciplinary team, patients, and caregivers to provide updates on patient care
Assessed treatment plans and make adjustments as needed for maximum benefits

Director of Therapy Services

Good Samaritan Society Holstein

Holstein, IA

01.2015 - 09.2019

Supervised daily administration and clinical planning for the restorative nursing program within a 60 resident facility, averaging 25-30 patients with active programs
Promoted awareness of the rehab department by participating in community events and coordinating effective marketing activities
Monitored staff productivity through careful review of patient caseloads, care plans, and days the RNP was complete
Designed and developed performance improvement projects, coaching and team management models, resulting in an increase in quality measures and star-rating
Recruited, hired and trained restorative nurses aids, providing direct supervision, ongoing staff development and continuing education
Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations
Created customized care plans, working with nursing staff and therapy team to assess and meet individual needs.

Education

Associate of Applied Science - Physical Therapist Assistant

Western Iowa Tech Community College

Sioux City, IA

Associate of Arts - Liberal Arts Major

Des Moines Area Community College

Boone, IA

Associate of Arts - Liberal Arts and General Studies

Kirkwood Community College

Cedar Rapids, IA

Skills

Customer service and rapport
Oral, written, and interpersonal communication
Patient-focused care
Geriatric therapy, orthopedic rehabilitation, gait training, and balance training

Adaptive to changing environments
Managing deadlines
Multidisciplinary team collaboration
Proficient in Microsoft Office applications, NetHealth, PointClickCare, and Casamba Skilled

Timeline