MELISSA EBERT
Quimby
Summary
Dedicated Physical Therapist Assistant and Director of Rehabiliation focused on cultivating positive patient, employee, and customer relationships, meeting fiscal requirements, and complying with federal and state regulations. Hardworking and motivated with a strong background in skilled nursing, home health, and outpatient rehabilitation.
Overview
9
9
years of professional experience
Work History
Physical Therapist Assistant / Director of Rehabilitation
Reliant Rehabilitation
07.2021 - Current
- Supervise, orient, train, evaluate, and counsel department employees to maintain high standards of performance and quality patient care
- Ensure all therapists and assistants are compliant with documentation in the medical record with focus on accuracy, meeting government and third-party payor requirements, minimal duplication, and a clear depiction of a patient's status, outcomes, and, skilled interventions provided
- Participate in utilization review, quality assurance, patient care conferences, admission meetings, department head meetings, community education planning, and rehabilitation conferences.
- Improve patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Provide support for patients during therapeutic group activities, fostering a positive and collaborative environment conducive to healing.
Physical Therapist Assistant / Therapy Coordinator
Aegis Therapies
06.2015 - 07.2021
- Responsible for revenue and expense controls to meet budgetary requirements
- Ensured treatment utilization, intensity, and quality is provided by the therapy team to meet building's Key Performance Indicators for budget and performance purposes
- Maintained consistent caseload through annual, quarterly, and weekly focused screening processes
- Coordinated individual patient scheduling with federally mandated Minimum Data Set (MDS) to maximize customer revenue
- Provided direct patient care to adult and geriatric individuals with orthopedic and neurological pathologies
- Executed in-home therapeutic treatments to patients as established by a licensed therapist
- Scheduled patient appointments to meet treatment requirements and ensure quality care
- Communicated with physicians, supervising therapists, interdisciplinary team, patients, and caregivers to provide updates on patient care
- Assessed treatment plans and make adjustments as needed for maximum benefits
Director of Therapy Services
Good Samaritan Society Holstein
01.2015 - 09.2019
- Supervised daily administration and clinical planning for the restorative nursing program within a 60 resident facility, averaging 25-30 patients with active programs
- Promoted awareness of the rehab department by participating in community events and coordinating effective marketing activities
- Monitored staff productivity through careful review of patient caseloads, care plans, and days the RNP was complete
- Designed and developed performance improvement projects, coaching and team management models, resulting in an increase in quality measures and star-rating
- Recruited, hired and trained restorative nurses aids, providing direct supervision, ongoing staff development and continuing education
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations
- Created customized care plans, working with nursing staff and therapy team to assess and meet individual needs.
Education
Associate of Applied Science - Physical Therapist Assistant
Western Iowa Tech Community College
Sioux City, IAAssociate of Arts - Liberal Arts Major
Des Moines Area Community College
Boone, IAAssociate of Arts - Liberal Arts and General Studies
Kirkwood Community College
Cedar Rapids, IASkills
- Customer service and rapport
- Oral, written, and interpersonal communication
- Patient-focused care
- Geriatric therapy, orthopedic rehabilitation, gait training, and balance training
- Adaptive to changing environments
- Managing deadlines
- Multidisciplinary team collaboration
- Proficient in Microsoft Office applications, NetHealth, PointClickCare, and Casamba Skilled
Timeline
Physical Therapist Assistant / Director of Rehabilitation
Reliant Rehabilitation
07.2021 - Current
Physical Therapist Assistant / Therapy Coordinator
Aegis Therapies
06.2015 - 07.2021
Director of Therapy Services
Good Samaritan Society Holstein
01.2015 - 09.2019
Associate of Applied Science - Physical Therapist Assistant
Western Iowa Tech Community College
Associate of Arts - Liberal Arts Major
Des Moines Area Community College
Associate of Arts - Liberal Arts and General Studies
Kirkwood Community College
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