Melissa Eckard Aiu

• Oversee HR strategy implementation for over 500 employees in eight states within the Mid-Atlantic and Mid-West Regions.
• Manage complex and sensitive employee relations matters, utilizing investigative and problem solving skills while ensuring effective communication and fair and compliant outcomes
• Offer expert advice to managers and employees, tailoring solutions to individual site needs
• Collaborate with HR partner groups and senior leaders to implement targeted leadership development initiatives to boost managerial effectiveness
• Implemented targeted leadership development initiatives to boost managerial effectiveness
• Drive performance management processes and evaluate performance metrics to optimize workplace efficiency
• Partner with benefits and site managers in areas of leaves of absence and accommodation to ensure compassionate treatment and legal compliance

• Direct the overall people strategy for a multi-site ilitary housing management company with over 500 employees
• Led a team of 5 HR professionals, providing mentoring, leadership, and direction in all areas of HR
• Implemented and communicated national, regional, and local policies effectively across all organizational levels
• Conducted statistical analysis of people and financial data to implement processes, procedures, and programs to drive leadership development and employee satisfaction
• Partner with executive leadership in succession planning, analyzing employee data, identifying critical short and long-term needs, and develop position profiles
• Collaborate with centers of excellence to design, implement, and train employees and managers on initiatives and programs to support talent strategy
• Manage complex and compassionate employee relations matters. Analyze employee relations data to identify and mitigate risks
• Oversee employee corrective action and performance improvement process, partnering with and providing guidance and training to managers
• Manage HR and payroll budget of over $20 million annually, partnering with corporate and site leadership on personnel forecasting, compensation and benefits strategies, and annual merit and bonus programs
• Developed recruitment strategies, reducing time-to-hire by 20% and increasing internal referrals by 10%

• Oversee all areas of Human Resources for over 100 employees, including designing, planning, directing, and implementing all HR programs
• Manage employee relations, partnering with site and corporate leadership to ensure fair and compliant outcomes
• Drove transition to new PMI/HRIS significantly improving employee benefits package, provided insurer of choice to employees, and reduced overall benefits and HRIS costs by over $20,000 annually
• Improved employee retention and morale by developing new employee onboarding program, implementing employee recognition and feedback programs and creating an appealing employee engagement survey program, increasing participation from 82% to 94% YOY

• Recruited to provide guidance and direction in the development and management of all areas of Human Resources, Accounting, and Office Management for the San Francisco office of an international mobile gaming and technology organization

Oversaw all areas of Human Resources for a large-scale residential development company with multiple subsidiaries including construction, real estate, and country club operations

Responsible for general Human Resources and Recruiting administration for the San Francisco and Portland offices of a national firm