Melissa Edwards
White Hall,AR
Summary
Adept at streamlining operations and enhancing efficiency, I leveraged technical knowledge and meticulous attention to detail at Jefferson Regional Medical Center to improve imaging service accuracy. Demonstrating exceptional organizational skills and multitasking abilities, I significantly contributed to facility operations and image quality control, ensuring compliance with HIPPA law.
Overview
22
22
years of professional experience
Work History
Maintenance Clerk
Area Agency on Aging - SEAT
Pine Bluff, AR
08.2016 - 07.2020
- Ensured compliance with local building codes and industry standards through diligent documentation management systems.
- Assisted in reducing downtime by organizing and maintaining a comprehensive inventory of spare parts.
- Increased overall productivity by effectively prioritizing maintenance tasks based on urgency and resources available.
- Enhanced communication between departments by serving as liaison between management and maintenance personnel.
- Optimized inventory management through thorough tracking of part usage, replenishment needs, and supplier relations.
- Maintained accurate records of all maintenance activities, facilitating timely follow-ups and preventive measures.
- Collaborated with other department leaders in developing strategies for continuous improvement in facility operations.
Bankruptcy Analyst
Mid-South Adjustment Company
Pine Bluff, AR
03.2013 - 08.2016
- Worked directly with legal team and outside contacts.
- Maintained up-to-date knowledge of evolving bankruptcy laws through ongoing professional development courses.
- Applied bankruptcy code to appropriate accounts.
- Identified potential fraud risks through careful examination of debtor''s financial history and property ownership records.
- Conducted account analysis based on bankruptcy code.
- Answered telephone calls and email messages within an 8 hour period.
- Created and maintained precise and accurate models, charts and reports.
Receptionist
Light Wrecking, LLC
Pine Bluff, AR
10.2007 - 02.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Imaging Assistant
Jefferson Regional Medical Center
Pine Bluff, AR
05.2002 - 10.2007
- Demonstrated adaptability in adjusting to changing workload demands while maintaining a high level of professionalism at all times.
- Maintained optimal equipment performance by conducting regular quality control checks and reporting any issues to appropriate personnel.
- Upheld regulatory compliance by adhering to all established protocols, policies, and procedures related to imaging services.
- Utilized medical terminology and Hippa knowledge to improve testing functionality and accuracy.
- Pulled medical charts and scanned them for digital record retrieval.
Mail Sorter
PreSort Processors
Pine Bluff, AR
10.1998 - 05.2002
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
Education
Diploma - High School
Pine Bluff High School
Pine Bluff, AR05.1998
Skills
- Technical knowledge
- Maintenance Scheduling
- Work order processing
- Customer Service
- Time Management
- Organizational Skills
- File/records maintenance
- Data entry proficiency
- Meticulous attention to detail
- File Management
- Accuracy and Precision
- Document Scanning
- General office functions
- Document archiving
- Attention to Detail
- Flexible and Adaptable
- Multitasking Abilities
- Reliability
- Customer Communication
- Data Entry
- Document Review
- Record Sorting and Filing
- Record-keeping
- Inventory Control
Timeline
Maintenance Clerk
Area Agency on Aging - SEAT
08.2016 - 07.2020
Bankruptcy Analyst
Mid-South Adjustment Company
03.2013 - 08.2016
Receptionist
Light Wrecking, LLC
10.2007 - 02.2013
Imaging Assistant
Jefferson Regional Medical Center
05.2002 - 10.2007
Mail Sorter
PreSort Processors
10.1998 - 05.2002
Diploma - High School
Pine Bluff High School
Similar Profiles
Rebecca DavisRebecca Davis
Care Coordinator at Area Agency on Aging - SEATCare Coordinator at Area Agency on Aging - SEAT
Ana CoronaAna Corona
Long Term Ombusmand Volunteer at Area Agency on Aging - SEATLong Term Ombusmand Volunteer at Area Agency on Aging - SEAT
Kedrick JonesKedrick Jones
IT Manager at Area Agency On Aging - SEATIT Manager at Area Agency On Aging - SEAT