Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Eibey

Janesville,Iowa

Summary

Motivated, passionate leader with 6 years of experience in retail store operations. Uniquely skilled at motivating sales teams to produce high-volume revenue results. Strong abilities in business operations, work-force scheduling and customer satisfaction.

Overview

23
23
years of professional experience

Work History

Assistant Store Leader

Kwik Star
10.2017 - Current
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Implemented inventory control measures to reduce shrinkage and improve store profitability.
  • Trained new team members on store policies, procedures, and sales techniques for improved performance.
  • Collaborated with Store Leader to develop strategies for achieving sales goals and driving revenue growth.
  • Enhanced visual merchandising efforts, resulting in increased foot traffic and higher conversion rates.
  • Streamlined store operations by effectively scheduling staff and managing resources to meet demand.
  • Fostered a positive work environment by addressing employee issues and promoting open communication.
  • Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
  • Ensured compliance with company policies, safety regulations, and industry standards at all times.
  • Built strong relationships with customers through active listening, understanding their needs, and offering personalized solutions.
  • Played an integral role in the successful execution of annual physical inventories, ensuring accuracy and efficiency in the process.
  • Resolved escalated customer complaints effectively, maintaining loyalty among patrons while upholding company values.
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Created staff schedules, approved requested time off and updated reports.

Teacher

North Cedar Community School District
08.2000 - 06.2017
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.

Education

Bachelor of Arts - Elementary And Early Childhood Education

University of Northern Iowa
Cedar Falls, IA
12.1999

Skills

  • Customer Relationships
  • Team Development
  • Loss Prevention
  • Store Operations
  • Team Management
  • Policy Enforcement

Timeline

Assistant Store Leader

Kwik Star
10.2017 - Current

Teacher

North Cedar Community School District
08.2000 - 06.2017

Bachelor of Arts - Elementary And Early Childhood Education

University of Northern Iowa

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Melissa Eibey