Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joseph Clinton

Charlotte,NC

Summary

Dynamic Machine Operator Technician and Project Manager with Steel Fab, Inc., adept at optimizing machinery operations and enhancing production efficiency. Proven expertise in equipment calibration and strong communication skills, contributing to successful project completions and improved quality standards. Recognized for implementing waste reduction strategies, achieving significant operational improvements.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Machine Operator Technician/Project Manager

Steel Fab., Inc.
02.2024 - 02.2025
  • Painted & loaded pre fabricated parts for US Navy battleship carriers contract
  • Operated machining equipment safely with team of operators.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Complied with company and OSHA safety rules and regulations.
  • Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
  • Assisted in training new operators on proper machine usage, ensuring adherence to company standards and guidelines.
  • Served as a subject matter expert on specific machines, providing guidance and support to colleagues when needed.
  • Collaborated with team members to identify areas for process improvement, leading to enhanced operational efficiency.
  • Played an instrumental role in achieving targeted production goals while maintaining strict adherence to quality standards.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Kept detailed production records and identified hold-ups.
  • Coordinated with other departments such as Quality Control and Maintenance for seamless workflow management.
  • Enhanced production efficiency by maintaining and troubleshooting machinery to minimize downtime.
  • Managed inventory levels of raw materials and finished products to ensure optimal stock availability at all times.
  • Provided technical support for various projects, resulting in improved product development timelines and reduced costs.
  • Contributed to lean manufacturing initiatives by implementing waste reduction strategies and continuously improving processes.
  • Reduced material waste by monitoring supply levels and making necessary adjustments during production runs.
  • Increased overall output by optimizing machine operation through careful monitoring and timely adjustments.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Trained new employees on proper multi-machine operation.
  • Used work instructions and measuring tools to check specifications of finished items.
  • Supervised and adjusted machinery when necessary, reducing downtime.
  • Performed test production runs to identify and execute needed adjustments.
  • Read and analyzed work orders to determine machine and equipment settings and product specifications.
  • Monitored gauges, meters, and control panels to obtain information about equipment temperatures and pressures
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks..
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Proved successful working within tight deadlines and a fast-paced environment.


Service Technician

Mounts That Count
08.2015 - 01.2024
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Minimized return service calls, ensuring thorough and accurate service on first visit.
  • Optimized service delivery times, implementing efficient routing and scheduling strategies.
  • Enhanced client trust, providing transparent and easy-to-understand explanations of technical issues and solutions..
  • Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Researched and implemented new technologies and equipment.

Education

Associate of Science - Political Science

NC Central
Raleigh, NC
05-1995

Skills

  • Precision measurement
  • Welding techniques
  • Equipment calibration
  • Machinery operation & Operations support
  • Strong work ethic
  • Attention to detail
  • Good communication
  • Regulatory compliance
  • OSHA & Safety compliance
  • Project & Materials management
  • Parts fabrication
  • Teamwork and collaboration
  • Complex Problem-solving
  • Order Pulling
  • Shipping & Receiving

Certification

ABCDE Certified Forklift Operator

Stand up Forklift Certification

Sit down Forklift Certification

Cherry Picker Certification

Pallet Jack Certification

Crane Certification



Timeline

Machine Operator Technician/Project Manager

Steel Fab., Inc.
02.2024 - 02.2025

Service Technician

Mounts That Count
08.2015 - 01.2024

Associate of Science - Political Science

NC Central

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Joseph Clinton