Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Melissa Elia

Sarasota

Summary

Dynamic professional with extensive experience in lot management and customer service, notably at Adesa Auto Auction. Proven ability to enhance operational efficiency through effective vehicle inspection and maintenance. Strong interpersonal skills foster lasting client relationships, driving repeat business and satisfaction. Committed to safety and excellence in all aspects of service delivery.

Overview

12
12
years of professional experience

Work History

Lot Coordinator

Adesa Auto Auction
06.2018 - 11.2021
  • Parked and retrieved cars according to customer needs.
  • Followed safety protocols for personal, guest and automobile safety.
  • Parked and retrieved vehicles to enhance efficient use of parking space.
  • Built working relationships with clients to foster loyalty and encourage repeat business.

Cashier Assistant

Walgreens
06.2018 - 05.2019
  • Met customer needs through polite, friendly and attentive service.
  • Worked with other associates to support cashiers and management needs.
  • Replenished shelves regularly to meet customer demand and maximise sales.
  • Operated cash register to record transactions accurately and efficiently.
  • Set up new sales displays each week with fresh merchandise.

Associate Cashier

7-eleven
03.2016 - 04.2018
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Food Service Worker

Star Fish Sea Food Company
09.2014 - 03.2015
  • Greeted customers at counter to fulfill requests and answer questions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Developed and maintained positive relationships with customers to enhance service.
  • Processed customer payments and balanced cash drawers.

Dispatcher Clerk

Auto Market Inc. Of Florida
10.2009 - 01.2013
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Analyzed customer feedback and provided solutions to improve customer service.

Education

Basic

Bayshore High School
Bradenton, FL

GED -

Bayshore High School
Bradenton, FL
09-2023

Skills

  • Inventory management
  • Customer assistance
  • Ordering and stocking
  • Cash handling and management
  • Guest inquiries
  • Retail merchandising

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.

Languages

English
Full Professional

Interests

  • Mindfulness Practices
  • Reading
  • Road Trips
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Music
  • Youth Development Programs

Timeline

Lot Coordinator

Adesa Auto Auction
06.2018 - 11.2021

Cashier Assistant

Walgreens
06.2018 - 05.2019

Associate Cashier

7-eleven
03.2016 - 04.2018

Food Service Worker

Star Fish Sea Food Company
09.2014 - 03.2015

Dispatcher Clerk

Auto Market Inc. Of Florida
10.2009 - 01.2013

Basic

Bayshore High School

GED -

Bayshore High School

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Melissa Elia