Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

MELISSA ELLIS

Torrance,CA

Summary

Motivated professional currently pursuing Pharmacy Technician certification. Strong background in retail environments with outstanding customer service, problem-solving and sales skills. Excited to launch career with

Overview

13
13
years of professional experience

Work History

Cashier

Staples
06.2023 - Current
  • Ringing up customers, selling protection plans when customers buy electronics/furniture/backpacks
  • Making sure that customers are happy with my customer service
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Met customer service goals and exceeded customer expectations.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined the checkout process for faster service and improved customer experience.

Student Supervision Assistant

TUSD
05.2023 - Current
  • Supervising kids when they were at lunch recess.
  • Helping students that had trouble with their lunch
  • Enforcing the playground rules.
  • resolving conflict between students

Professional shopper

Instacart
01.2020 - 06.2023
  • Responsibilities was to take on orders that customers wanted from the specific store they ordered from.
  • Once order and or batch was accepted I would shop at the store of their choice
  • There would be times when I would have multiple orders at once.
  • Also handled the customers pharmacy prescription orders as well as verifying it belongs to the customer.

Photographer

LiFETOUCH NATIONAL SCHOOL STUDIOS
01.2014 - 06.2014
  • Responsibilities included setting up photo equipment, being knowledgeable about lighting angles, and placement of background, camera, wires, computer, and other equipment for safety reasons
  • Other responsibilities included preparation of call board to provide students with school information and helping students feel comfortable and confident while guiding them through various poses
  • Handle cash and credit transactions, balanced and verified payments.

Wrangler

LIFETOUCH PRESTIGE PORTRAITS
06.2012 - 11.2012
  • Responsibilities included preparing high school students for their senior portraits and assisting with sittings for yearbook, Cap and Gown, and fun photos
  • Also received training taking photos both in school and in studio.

Administrative Assistant

HEIDI SONBOUL COMPANY
07.2011 - 08.2011
  • Responsibilities included administrative duties such as reading, dictating and responding to emails, managing and updating Heidi's website and blog, and organizing and preparing props for Heidi's scrapbooking collection

Education

B.A. Photography -

California State University - Sacramento
Sacramento, CA
01.2020

Associate of Arts - History

El Camino Community College
Torrance, CA
06.2017

High School Diploma -

South Torrance High School
Torrance, CA
01.2011

Skills

  • Cash Register Operation
  • Returns Processing
  • ID Verification
  • Merchandise Restocking
  • Written and Verbal Communication
  • Honest and Dependable
  • Time Management
  • Fluent in English and Spanish
  • Great communication skills

References

  • John Wagner, (310) 606-0901
  • Joe Voight, (424) 772-6675
  • Eddie, (310) 987-5168

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier

Staples
06.2023 - Current

Student Supervision Assistant

TUSD
05.2023 - Current

Professional shopper

Instacart
01.2020 - 06.2023

Photographer

LiFETOUCH NATIONAL SCHOOL STUDIOS
01.2014 - 06.2014

Wrangler

LIFETOUCH PRESTIGE PORTRAITS
06.2012 - 11.2012

Administrative Assistant

HEIDI SONBOUL COMPANY
07.2011 - 08.2011

B.A. Photography -

California State University - Sacramento

Associate of Arts - History

El Camino Community College

High School Diploma -

South Torrance High School

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MELISSA ELLIS