MELISSA ENCARNACION
Summary
Accomplished at County of Berks, I bring a proven track record in enhancing case processing efficiency and financial management. Expert in legal document preparation and cross-departmental coordination, I boosted revenue by 50% at SOFTART SOLUTIONS. Skilled in both financial analysis and fostering client relationships, my background ensures streamlined operations and compliance adherence.
Overview
4
4
years of professional experience
Work History
SENIOR ADMINISTRATIVE SPECIALIST (DISTRICT JUDGES' OFFICE)
County of Berks
Berks, USA
06.2024 - Current
- Managed case processing functions across criminal, civil, and traffic cases, including docketing, filing, and fee collection.
- Execute office accounting tasks such as entering fines, crediting funds, reconciling accounts, and generating financial reports
- Prepare and issued legal documents at the direction of a District Judge, including summonses and warrants
- Organize court calendars and maintained case and administrative files, ensuring compliance with records retention schedules
- Coordinate with multiple court departments and agencies to streamline operations and facilitate communication
- Handle HR-related duties, including preparing payroll, correspondence, and other documents for supervisor review
- Provide front-line customer service by responding to public inquiries, resolving complaints, and managing office communications
- Operate office equipment and managed supply orders to support daily court functions
LEAD ONBOARDING COORDINATOR MANAGER
Equiliem
NJ, USA
05.2021 - 05.2024
- Managed, led, and provided direction to the onboarding team.
- As a full-time student, I worked 40 hours a week.
- Onboarded new hires to ensure a smooth transition to their new role.
- Leaded or assisted with special projects for credentials, as needed.
- Performed other duties and responsibilities as assigned.
- Able to effectively manage multiple tasks simultaneously, demonstrating flexibility and adaptability to shifting needs, evolving priorities, and urgent situations that arise.
- Processed quality audits and assurance reviews, to ensure high quality of the onboarding process and that hiring processes are controlled and monitored
- Reviewed large documents, contracts
- Directed communication between new hires and future company including position background, new hire paperwork, completion of I9, background forms, drug testing and scheduling first day of work
- Provided consultation to employees and clients on policies and procedures when required and act as liaison between employee and client company
- Worked closely with payroll to ensure employees were paid appropriately
- Performed compensation and retirement benefit reviews for employees
GLOBAL BUSINESS DEVELOPMENT INTERN
SOFTART SOLUTIONS
NJ, USA
10.2020 - 01.2021
- Prospected potential customers through various channels and contributed to a 50% increase in revenue
Education
Bachelors of Science - Finance and Business Administration, concentration in Human Resource Management
FAIRLEIGH DICKINSON UNIVERSITY, SILBERMAN COLLEGE OF BUSINESS, METRO CAMPUS
05-2024
Skills
- Financial reporting and analysis
- Accounts reconciliation
- Bank deposits and funds management
- Office Accounting and Bookkeeping
- Legal document preparation and case processing
- Compliance and regulatory adherence
- Cross-departmental coordination
- Payroll processing and data entry
- Customer Service and Issue Resolution
- Policy Development and Implementation
- Calendar and Record Management
- Vendor and Supply Chain Management
- Employee onboarding and training
Timeline
SENIOR ADMINISTRATIVE SPECIALIST (DISTRICT JUDGES' OFFICE)
County of Berks
06.2024 - Current
LEAD ONBOARDING COORDINATOR MANAGER
Equiliem
05.2021 - 05.2024
GLOBAL BUSINESS DEVELOPMENT INTERN
SOFTART SOLUTIONS
10.2020 - 01.2021
Bachelors of Science - Finance and Business Administration, concentration in Human Resource Management
FAIRLEIGH DICKINSON UNIVERSITY, SILBERMAN COLLEGE OF BUSINESS, METRO CAMPUS
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