MELISSA ENTWISTLE
Garland,TX
Summary
Senior Executive Administrator with 23+ years of experience. Expert in strategic planning, organization, and providing comprehensive support to company leaders. Goal-oriented toward meeting long-term goals through daily organization. Dedicated to excellent customer service, patient satisfaction and team communication. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Executive Assistant/New Patient Coordinator
Dallas Nephrology Associates
Dallas , Texas
1999.08 - Current
- Used advanced software to prepare documents, reports, and presentations.
- Updated spreadsheets and create presentations to support executives and boost team productivity.
- Process travel expenses and reimbursements for multiple Physicians.
- Create expense reports, budgets and filing systems for management.
- Screen personal and business calls and directed to appropriate party.
- Screened calls and initiated actions to respond or direct messages for physicians.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for physicians using advanced software proficiencies.
- Developed and updated spreadsheets and databases to track, analyze and report on office practice.
- Researched, proposed and implemented vendor agreements to decrease costs and improve services.
- Answered high volume of phone calls and email inquiries.
- Handled incoming and outgoing mail, email and faxes.
- Promoted team productivity by keeping supplies organized and well-stocked.
Education
Graduate -
Royse City High School
1992
Skills
- Advanced MS Office Suite
- Multi-line phone proficiency
- Sorting and labeling
- Budgeting
- Scheduling
- Expense reporting
- Office management
- Schedule & calendar planning
- Office administration
- Administrative Support
- Decision Making
- Problem Solving
Timeline
Executive Assistant/New Patient Coordinator
Dallas Nephrology Associates
1999.08 - Current
Graduate -
Royse City High School
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