Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Languages
Timeline
Generic
Melissa Escudero

Melissa Escudero

Administrative Assistant
New York City,New York

Summary

Office Administrative professional with strong leadership and relationship-building skills. Background in Theater and Guest Services.

Overview

9
9
years of professional experience

Work History

Relationship Manager

Arrojo Studio SoHo
09.2023 - Current
  • Manage daily Amazon professional operations by confirming and submitting weekly invoices, packing and shipping daily direct fulfillment orders, submitting all necessary information to accounting, and manage dispute claims.
  • Manage product inventory in NYC stockroom including taking a monthly count of all items, ordering replenishment stock, stocking replenishment stock on a bi-weekly basis.
  • Process and fulfill purchase orders for Salon and Academy, submit and track all for monthly reconciliation
  • Assist fellow Relationship Managers with shipping out product lead kits and small orders to salons
  • Assist fellow Relationship Managers with special projects - learning how to onboard properly and researching better ways to optimize an existing system
  • Inventory and replenish office supplies and printer toner supply.

Administrative Assistant at New York Test Salon

Randstad
01.2020 - 06.2023
  • Supported executive staff through scheduling free hair services in exchange for product testing.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Coordinate schedule for variety of color and styling tests for (single process color, highlights, relaxer) for over 2,000 volunteer hair models
  • Recruited 700+ volunteer participants using free online resources while ensuring COVID protocols were observed
  • Managed escalated marketing team needs to meet aggressive deadlines and special requests

Administrative Assistant

Meaden & Moore
12.2018 - 07.2019
  • Received and distributed ordered items, checking against the packing list.
  • Processed Time & Expense entries for Managers on a weekly and monthly basis, ensuring accuracy.
  • Coordinated corporate meetings, lunches and special events for staff and occasional guests.
  • File purchasing and office administration documents, including purchase orders, packing slips, service tickets, work orders, and monthly statistic/usage reports.
  • Answer front desk telephone and manage incoming calls.
  • Ensure clients and other visitors sign-in.

Administrative Assistant

Reed Yeboah Fine Violins LLC
04.2018 - 11.2018
  • Communicated with vendors, contractors, and professional services personnel to receive orders, direct activities and instructions from business owner.
  • Assisted clients with high priced instruments for sales and repairs.
  • Worked closely with repair workshop to ensure efficiency and thorough communication by providing weekly briefing meetings.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Responsible for maintaining accurate number of inventory items on a bi-weekly basis via Microsoft Excel

Front Office Administrator

Theatrical Rights Worldwide
03.2017 - 09.2017
  • Performed all incoming business and client requests for information in order to route calls to appropriate departments
  • Coordinated special research projects
  • Leveraged advanced skills and training to support operational needs of multiple departments
  • Responsible for ordering and stocking office/kitchen supplies
  • Sorted and distributed mail to several departments

Administrative Coordinator

Hakkasan New York
10.2015 - 02.2017
  • Worked alongside our private events manager in managing large party reservations, customizing menus, and creating contracts through Triple Seat
  • Created daily summary reports for corporate headquarters in Vegas and management department on upcoming events via email & phone
  • Briefed management and host team regarding seating availability and VIP guests on a daily basis using Excel to generate reports
    Organized filing system for Human Resources
  • Educated customers about the brand to incite excitement about the company’s mission and values

Education

Bachelor of Arts - Vocal Jazz Performance

The City College of New York
New York, NY
2018

Skills

  • Fluent in Spanish
  • Customer Service Representative for 10 years
  • Proficiency in Microsoft Outlook, Excel, Powerpoint, Quickbooks, ADP, Compusense and TripleSeat
  • Motivated team player
  • Meticulous attention to detail
  • Filing and data archiving
  • Event planning, design and production within time limits
  • Multi-line phone proficiency

Additional Information

  • Brand Ambassador for Under The Radar Festival at The Public Theater (January of 2018)
  • Leader of Song in Catholic churches throughout the Diocese of Queens & Brooklyn

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Relationship Manager

Arrojo Studio SoHo
09.2023 - Current

Administrative Assistant at New York Test Salon

Randstad
01.2020 - 06.2023

Administrative Assistant

Meaden & Moore
12.2018 - 07.2019

Administrative Assistant

Reed Yeboah Fine Violins LLC
04.2018 - 11.2018

Front Office Administrator

Theatrical Rights Worldwide
03.2017 - 09.2017

Administrative Coordinator

Hakkasan New York
10.2015 - 02.2017

Bachelor of Arts - Vocal Jazz Performance

The City College of New York

Similar Profiles

CREATE PROFILE
Melissa EscuderoAdministrative Assistant