Summary
Overview
Work History
Education
Skills
Applications
Timeline
Generic

Melissa Essex

Summary

To advance into a position within the hospital office setting that can benefit from my leadership and organizational skills and methods and problem-solving knowledge.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Administrative Asst II

Christiana Care
Newark, DE
10.2024 - 07.2025
  • MANAGE CALENDER FOR WILM CAMPUS CHIEF NURSING OFFICER, WILM CAMPUS PRESIDENT, AND CHIEF MEDICAL OFFICER
  • SCHEDULE MEETINGS INVOLVING MULTIPLE ATTENDEES AND CALENDARS
  • RECORD MEETING MINUTES FOR MEETINGS CONDUCTED BY CNO, CAMPUS PRESIDENT AND CMO
  • ORDER OFFICE SUPPLIES, ETC. FOR ADMINISTRATION SUITE STAFF
  • MAINTAIN NRC DATA REPORTS FOR WLM INPATIENT UNITS
  • ONBOARD ALL CONTINGENT EMPLOYEES

Practice Supervisor

Christiana Care
Newark, DE
03.2023 - 10.2024
  • LEAD FRONT OFFICE STAFF AND ONBOARDING
  • TRACKED EMPLOYEE TIMECARDS, ABSENSENCES, AND LEAVE TIME FOR VASCULAR ACCESS NURSING (VAN), AIC, AND SIS.
  • HELPED TO ENSURE STAFF COMPETENCY IN IV NURSING PICC PLACEMENT SCHEDULING
  • PEFORMED SERVICE RECOVERY

Patient Care Technician II/ Administrative Assistant to Nurse Manager

Christiana Care
Newark, DE
01.2017 - 03.2023
  • TRACKED EMPLOYEE TIME CARDS, ABSENSENCES, AND LEAVE TIME FOR VAN, AIC, SIS.
  • COORDINATED OUTPATIENT PICC PLACEMENT SCHEDULING AND REGISTRATON OF THE PATIENT.
  • SCHEDULED MEETINGS AND MAKE ROOM RESERVATIONS FOR NURSE MANAGER, AIC OFFICE SUPERVISOR, AND NPDS.
  • RESPONSIBLE FOR ORDERING SUPPLIES, STOCKING AND MAINTAINING PICC ROOM.
  • ASSISTED CHARGE NURSE WITH DAILY STAFFING
  • ASSISTED WITH ONBOARDING NEW STAFF AND REQUESTING APPLICATION ACCESS

Emergency Dept Clerical Support/Registrar

Christiana Care
Newark, DE
01.2007 - 01.2017
  • PERFORMED CHARGE CLERK DUTIES – COVERED STAFFING DEFICITS AND DESIGNATED STAFFING TO CORE AREAS AS NEEDED
  • GATHERED PATIENT DEMOGRAPHIC AND FINANCIAL INFORMATION DURING THE REGISTRATION PROCESS AND ENTERED/UPDATED INFORMATION IN SOARIAN FINANCIALS
  • ORDERED AND SENT LAB SEPCIMENS. ORDERED IMAGING FOR PATIENTS AS DIRECTED BY THE EMERGENCY DEPT PHYSICIANS, RESIDENT DOCTORS, OR NURSING STAFF.
  • WORKED WELL AS A TEAM PLAYER IN A TEAM ORIENTED DEPARTMENT

Education

GED

Skills

  • Problem Solving Skills
  • Adaptability
  • Team Player
  • Calendar management
  • Meeting coordination
  • Record keeping
  • Data reporting
  • Time tracking
  • Patient registration
  • Supply ordering
  • Customer service
  • Team collaboration
  • Effective communication

Applications

  • Microsoft Applications Suite
  • Microsoft Teams
  • OneDrive
  • Kronos Dimensions
  • RadNet/SurgiNet
  • Powerchart/First Net
  • Soarian Financials

Timeline

Administrative Asst II

Christiana Care
10.2024 - 07.2025

Practice Supervisor

Christiana Care
03.2023 - 10.2024

Patient Care Technician II/ Administrative Assistant to Nurse Manager

Christiana Care
01.2017 - 03.2023

Emergency Dept Clerical Support/Registrar

Christiana Care
01.2007 - 01.2017

GED

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