Melissa Essington
Kempton,IL
Summary
Hardworking Site Supervisor knowledgeable about security operations. Versed in project, team and inventory management. Streamlines workflow and optimizes processes for maximum productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Site Supervisor
Allied Universal
03.2020 - Current
- Resolved issues among team members to keep employees on task.
- Sourced suppliers and purchased necessary materials for work.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Improved employee morale through consistent leadership support, fostering positive working environment conducive to productivity.
- Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.
- Trained workers in proper methods, equipment operation and safety procedures.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Administered disciplinary actions to workers violating safety regulations and company policies.
Packager/Line Lead
Premier United Facilities (General Mills)
12.2018 - 03.2019
- Set up displays pack displays teach new employees and keep up with production goals and tagging pallets
- Weighed packaged items to calculate total weight.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Recorded product, packaging and order information on specified forms.
- Demonstrated flexibility by adapting readily to changes in production schedules or priorities, maintaining productivity during periods of high demand or unexpected challenges.
- Completed all orders within established time frames to support timely deliveries.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Adhered to all relevant regulations regarding food safety, materials handling, and environmental compliance during daily operations.
- Collaborated with production teams to synchronize packaging operations, maximizing overall output.
Packer
Premier Employment Solutions (M&M Mars)
10.2018 - 12.2018
- Packaging build and fill displays
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
- Expedited order processing by prioritizing tasks according to shipping deadlines.
Janitor
Everclear Cleaning Solutions
08.2018 - 10.2018
- To sweep mop clean all bathrooms and cafeterias.
- Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
- Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
- Reduced spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Completed seasonal maintenance tasks such as leaf removal in fall and snow removal in winter months.
- Contributed to welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
Assistant Manager
Family Dollar
04.2018 - 08.2018
- To assist store manager in daily operations, supervise and maintain organized work environment.
- While assisting customer fulfill their needs of products services and day to day needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering appositive work environment.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained clean, safe, and organized store environment to enhance customer experience.
Assistant Manager
Circle K
02.2018 - 04.2018
- To assist store manager in daily operations, supervise and maintain organized work environment.
- While assisting customers with their needs and expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering positive work environment
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Collaborated with management team to develop strategic plans for business growth and improvement
Manager
Subway
02.2017 - 02.2018
- To maintain orderly and efficient store which includes finance, banking, hiring, firing, supervising, inventory, ordering and cleaning.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated successful cross-functional collaborations for completion of key projects, fostering strong working relationships among team members.
- Launched new products and services with thorough market research, leading to increased revenue growth.
- Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Championed diversity and inclusion efforts within workplace, resulting in inclusive environment that fostered creativity and innovation among employees from various backgrounds.
Retail Clerk Diesel
Loves Travel Center
03.2016 - 02.2017
- Enhanced customer satisfaction by providing efficient and friendly service at checkout.
- Increased store revenue by upselling products and promoting special offers to customers.
- Maintained clean and organized store environment, ensuring pleasant shopping experience for customers.
- Assisted with inventory management, conducting regular stock checks and restocking shelves as needed.
- Provided excellent product knowledge, assisting customers in making informed purchasing decisions.
Retail Clerk
Pilot Travel Centers
03.2015 - 03.2016
- To assist customers with needs, run register, and clean.
- Enhanced customer satisfaction by providing efficient and friendly service at checkout.
- Increased store revenue by upselling products and promoting special offers to customers.
- Collaborated with team members to achieve sales goals and maintain high level of store performance.
- Assisted with inventory management, conducting regular stock checks and restocking shelves as needed.
- Provided excellent product knowledge, assisting customers in making informed purchasing decisions.
- Developed strong relationships with customers by delivering exceptional service and addressing their needs efficiently.
2nd Assistant Manager
Casey's General Store
03.2003 - 02.2013
- To assist store manager in daily operations, supervise and maintain organized work environment.
- While assisting customers with their needs and expectations
- Also to fill in when Manager is not available.
- Increased customer satisfaction by addressing and resolving customer complaints in timely manner.
- Managed financial transactions and reduced discrepancies through regular audits of cash registers and daily reports.
- Supported store manager in training new employees, fostering positive work environment for team development.
- Streamlined store operations by creating efficient staff schedules, reducing labor costs without compromising service quality.
- Collaborated with team members on loss prevention efforts, minimizing shrinkage and theft occurrences.
- Implemented safety protocols within workplace, resulting in fewer accidents and increased employee awareness. Developed strong relationships with vendors to negotiate better deals on products, improving overall profitability for store.
- Fostered collaborative work culture among staff members by encouraging teamwork and recognizing exceptional contributions.
Education
Automotive Technology, Forensic Psychology - Automotive Technology, Forensic Psychology
Kankakee Community College
Kankakee, IL01.2015
Gen Ed -
Kankakee Community College
Kankakee, IL01.1995
Skills
- Mechanical Aptitude
- Environmental awareness
- Customer Relations
- Security awareness
- Assignment Delegation
- Team Leadership
- Hiring and Onboarding
- Supply Ordering
- Technical knowledge
- Project Management
- Self Control and Integrity
- Staff Management
Certification
- FIRST AID CPR CERTIFIED
- PERK CERTIFIED
- TWIC CERTIFIED
Timeline
Site Supervisor
Allied Universal
03.2020 - Current
Packager/Line Lead
Premier United Facilities (General Mills)
12.2018 - 03.2019
Packer
Premier Employment Solutions (M&M Mars)
10.2018 - 12.2018
Janitor
Everclear Cleaning Solutions
08.2018 - 10.2018
Assistant Manager
Family Dollar
04.2018 - 08.2018
Assistant Manager
Circle K
02.2018 - 04.2018
Manager
Subway
02.2017 - 02.2018
Retail Clerk Diesel
Loves Travel Center
03.2016 - 02.2017
Retail Clerk
Pilot Travel Centers
03.2015 - 03.2016
2nd Assistant Manager
Casey's General Store
03.2003 - 02.2013
Automotive Technology, Forensic Psychology - Automotive Technology, Forensic Psychology
Kankakee Community College
Gen Ed -
Kankakee Community College
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