Melissa Estep
Klamath Falls,OR
Summary
Experienced with food preparation, customer service, and maintaining cleanliness. Utilizes teamwork and communication skills to enhance service efficiency. Knowledge of fast-paced environments, ensuring consistent and quality service.
Friendly Fast Food Worker offering 8 years of experience in food service roles. Skilled in performing safe food handling processes, customer service and sales transactions in fast-paced environments. Focused on greeting all customers positively.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Caregiver
Pacific Living Center/Ashley Manor
06.2022 - 03.2025
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
In-Home Caregiver
New Horizons In-Home CareKl
09.2018 - 06.2022
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
Breakfast Cook/Housekeeper
Holiday Inn Express Hotel
10.2014 - 09.2018
- Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Managed inventory levels efficiently, proactively ordering supplies as needed to prevent shortages.
- Maintained a clean and safe working environment, adhering to strict health and safety guidelines.
Shift Leader
Carl's Jr
02.2010 - 03.2014
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
South Valley High School
Ukiah03-1992
Skills
- Patient care
- Compassionate care
- Motivational skills
- Adaptive learning
- Walking rounds
- Willingness to learn
- Problem-solving
- Teamwork
- Time management
- Attention to detail
- Dependable and responsible
Certification
- Food Handlers Card
- CPR and First Aid
Timeline
Caregiver
Pacific Living Center/Ashley Manor
06.2022 - 03.2025
In-Home Caregiver
New Horizons In-Home CareKl
09.2018 - 06.2022
Breakfast Cook/Housekeeper
Holiday Inn Express Hotel
10.2014 - 09.2018
Shift Leader
Carl's Jr
02.2010 - 03.2014
High School Diploma -
South Valley High School
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