Melissa Etter
LLANO,Texas
Summary
Proven track record in enhancing operational efficiency and confidentiality at Llano County District Clerk's office. Skilled in document preparation and policy enforcement, with a knack for providing exceptional customer service. Achieved 100% accuracy in Birth Registry Acknowledgement, showcasing meticulous attention to detail and strong organizational abilities.
Professional administrative specialist with track record in legal and clerical support. Capable of managing complex documentation and court records with precision. Strong focus on team collaboration and adaptability in dynamic environments. Known for attention to detail and organizational skills.
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
12
12
years of professional experience
Work History
Deputy Clerk
Llano County District Clerk
10.2021 - Current
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Enhanced court efficiency by maintaining accurate records and promptly processing legal documents.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
- Managed financial transactions including fee collections, disbursements, and record-keeping with accuracy and integrity.
- Contributed to a positive work environment through effective communication skills and a collaborative approach to problemsolving.
Data Entry Clerk
Llano Central Appraisal District
06.2018 - 10.2021
- Verified data by cross-checking with original documents.
- Updated databases with new information in a timely manner.
- Reviewed documents for accuracy before inputting information.
- Supported team by completing data entry tasks as assigned.
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Utilized specialized software and tools for data management, including spreadsheet programs and database systems.
- Entered data during Appraisal Review Board meetings.
Real Estate Clerk/Backup Note Teller
Llano National Bank
10.2016 - 06.2018
- Handled property management tasks such as rent collection for owners or landlords.
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues related to property transactions.
- Improved office efficiency by organizing and maintaining real estate documents.
- Accurately recorded all transaction in financial systems, ensuring proper documentation
- Helped clients and answering inquiries regarding payments and transaction details.
- Assisted in the reconciliation of accounts, ensured that all financial records are accurate and up to date.
Deputy Clerk
Llano County Clerks Office
10.2014 - 10.2016
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Processed Marriage licenses, Birth Certificates and Death Certificates according to state laws.
- Managed fees, payments, and financial reports related to clerk operations.
- Reduced wait times at the counter by swiftly addressing walk-in requests from the public while maintaining a professional demeanor under pressure.
Record/Medical File Clerk
Scott and White Hospital
04.2013 - 10.2014
- Prevented loss or misplacement of critical documentation by consistently tracking physical location changes within the facility's filing system.
- Participated in departmental meetings to discuss ongoing process improvements, contributing valuable insights based on daily experience and workload observations.
- Conducted regular audits of medical files to ensure accuracy, completeness, and compliance with regulatory requirements.
- Safeguarded against unauthorized access by implementing strict security measures when handling confidential files and personal health information.
- Worked closely with medial staff and other departments to support efficient healthcare operations.
- Completed Birth Registry Acknowledgement of Paternity Process 100% of the time.
Education
Associate of Applied Science - Business Administration
- Relevant Coursework: Clerical Studies and Medical Office Clerk.
- Work Study Program: Nursing Department and Dental Department.
Medical Office Manager - Medical And Billing Coding Certificate
Skills
- Filing systems
- Document preparation
- Policy enforcement
- Legal terminology
Languages
English
Full Professional
Timeline
Deputy Clerk - Llano County District Clerk
10.2021 - Current
Data Entry Clerk - Llano Central Appraisal District
06.2018 - 10.2021
Real Estate Clerk/Backup Note Teller - Llano National Bank
10.2016 - 06.2018
Deputy Clerk - Llano County Clerks Office
10.2014 - 10.2016
Record/Medical File Clerk - Scott and White Hospital
04.2013 - 10.2014
Wytheville Community College - Associate of Applied Science, Business Administration
Meditec - Medical Office Manager, Medical And Billing Coding Certificate
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