I am a person with many interests and things I enjoy doing- long walks and being in nature, creating art, reading literature, cooking and baking, listening to music and playing musical instruments, and spending time with my family and granddaughter
Melissa Falk
Sparks
Summary
Proven record of customer excellence and able to quickly adjust to changing roles, needs, and skillsets. A generous co-worker who teaches and guides new peers.
Overview
32
32
years of professional experience
Work History
Library Assistant II Part Time
Washoe County Library
Reno, NV
06.2024 - 08.2025
- Assisted patrons with locating and utilizing library resources effectively.
- Assisted patrons with a wide range of clerical and print problems.
- Created themed book displays in conjunction with utilizing or appropriately altering existing collateral
- Researched and implemented a book deodorizing procedure.
- Assisted with set up and breakdown for special events and room reservations.
Manager & Music Manager
Sundance Books & Music
Reno, NV
01.2007 - 06.2024
- - Make all orders and sales decisions for the music department
- - Continuously create and build on customer relationships, adjusting inventory to individual customer needs
- - Order all gifts and cards
- - Train all new staff on ordering, customer service, store protocols, and transactional procedures
- - Write professional-level reviews and shape the Sundance brand for social media platforms and the website and newsletter
- - Led team in daily operations, enhancing customer service and satisfaction levels.
- - Developed strategic initiatives to optimize inventory management and reduce costs.
On-air Personality
KTHX FM 100.1.1
01.2011 - 01.2012
- - Announced songs between sets, voice-tracked radio shows, and created between-song banter
- - Recorded ads and public-service announcements
- - Ensured my on-air personality adhered to the KTHX brand
Librarian
Lemmon Valley Elementary School
05.2006 - 04.2007
- - Checked books out to students
- - Maintained book inventory
- - Read to students several times daily
- - Directed students to books according to their tastes
Retail Associate/Evening and Weekend Manager
Soundwave CDs and Gifts
01.1994 - 05.2006
- - Assisted customers with music selection and completed all transactions
- - Maintained inventory and created displays
- - Kept aware of trends, reviews, and upcoming bands
- - Recommended music according to customers' individual tastes
Education
High School Diploma -
Sparks High School
SparksSkills
- - Enjoys working in a cooperative team environment
- - A long history of being strongly attuned to patron needs
- - A committed belief in serving the community
- - A long history and knowledge of working with various types of physical media
- - Detail oriented
- - A willingness to learn and implement new tasks and procedures
- - Professional and reliable
Accomplishments
- - Collaborated with the Holland Project on Sunland, an award-winning music series
- - Wrote and presented bimonthly music picks for KTHX FM 100.1
- - Featured speaker for Girls Rock Reno 2021
Interests
Timeline
Library Assistant II Part Time
Washoe County Library
06.2024 - 08.2025
On-air Personality
KTHX FM 100.1.1
01.2011 - 01.2012
Manager & Music Manager
Sundance Books & Music
01.2007 - 06.2024
Librarian
Lemmon Valley Elementary School
05.2006 - 04.2007
Retail Associate/Evening and Weekend Manager
Soundwave CDs and Gifts
01.1994 - 05.2006
High School Diploma -
Sparks High School