Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Melissa Fambro

Dayton

Summary

Dedicated administrative professional with over twenty years of experience. Successful experience in fast-paced office settings. Responsible, punctual and productive professional when working with little to no supervision.

Overview

22
22
years of professional experience

Work History

Building Permit Clerk

City of Dayton
09.2023 - Current

Route building permits to inspectors and plans examiners for review


Double copy approved plans making a job site and office copy


Notify applicants when plans are ready


Maintain a filing system


Assist daily as the backup cashier/receptionist; process payments for building permits, zoning applications and other various fees; balance cash drawer; prepare daily deposit; distribute mail and packages

Customer Service Technician

City of Dayton
10.2022 - 09.2023

Answer phone calls for various City departments including Public Works, Water, Housing, Civil Engineering and the main City switchboard


Receives complaints and requests; directs citizens to proper departments for assistance and provides general information about the City of Dayton


Assists customers with water billing accounts; creates payment plan options for customers

Radio Information Officer

City of Dayton
08.2003 - 10.2022

Operated a police radio to rapidly furnish officers in the field with requested information with a high degree of speed and accuracy


Maintained daily logs and files for missing/wanted persons, temporary protection orders, stolen vehicles and guns


Contacted tow companies to respond to accident and crime scenes


Retrieved and entered data into law enforcement databases


Point of contact for all police department personnel reporting off or returning to duty

Education

Bachelor of Arts - English Literature

Central State University
Wilberforce, OH
06-2003

Skills

  • Effective communication
  • Teamwork
  • Customer Service
  • Cash management
  • Proficient in Microsoft Office
  • Typing
  • Data Entry
  • Accurate record management
  • Administrative Support
  • Time Management

Affiliations

AFSCME Local 101

Trustee


Timeline

Building Permit Clerk

City of Dayton
09.2023 - Current

Customer Service Technician

City of Dayton
10.2022 - 09.2023

Radio Information Officer

City of Dayton
08.2003 - 10.2022

Bachelor of Arts - English Literature

Central State University