Melissa Fernandez
Chula Vista,CA
Summary
Dedicated Behavioral Technician with expertise in crisis management, customer service, and data collection. Committed to fostering client engagement and applying effective behavioral strategies to support positive outcomes.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Behavioral Technician
ACES
Chula Vista, CA
06.2025 - Current
- Utilized Applied Behavior Analysis principles to guide interventions for behavioral issues.
- Engaged clients in therapeutic activities to promote skill development and learning.
- Engaged children in play activities that promoted language development, motor skills, self-help skills, cognitive functioning.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
Retail Sales Associate
Charlotte Russe
Chula Vista, CA
08.2023 - 09.2024
- Handled inventory management, including restocking shelves and organizing displays.
- Provided product information and answered customer questions.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Tracked inventory levels throughout the day and restocked items as needed.
Education
Some College (No Degree) -
Southwestern College
Chula Vista, CASkills
- Behavioral intervention
- Data collection
- Team collaboration
- Customer service
- Inventory management
- Crisis management
- Communication skills
- Verbal behavior training
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
Basic Life Support
Timeline
Behavioral Technician
ACES
06.2025 - Current
Retail Sales Associate
Charlotte Russe
08.2023 - 09.2024
Some College (No Degree) -
Southwestern College