Melissa Fernette
Bernardston,MA
Summary
Healthcare professional skilled in managing nursing operations and optimizing patient care. Adept at implementing healthcare protocols and improving patient outcomes through effective leadership. Focused on team collaboration and achieving results, with reputation for reliability and adaptability.
Overview
19
19
years of professional experience
Work History
Nurse Manager- Med/Surg/Tele & Intensive Care Unit
Baystate Franklin Medical Center
Greenfield, MA
06.2014 - Current
- Oversaw nursing staff performance, ensuring adherence to best practices and hospital policies.
- Developed and implemented staff training programs to enhance clinical skills and patient care standards.
- Collaborated with interdisciplinary teams to optimize patient care plans and improve service delivery.
- Managed departmental budgets, allocating resources effectively to meet operational needs and improve efficiency.
- Conducted regular performance evaluations, providing constructive feedback to foster professional development among nurses.
- Led quality improvement initiatives aimed at enhancing patient safety and satisfaction metrics within the department.
- Established protocols for infection control, resulting in decreased hospital-acquired infections among patients.
- Facilitated conflict resolution among staff members, promoting a positive work environment and teamwork culture.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Registered Nurse
Baystate Franklin Medical Center
Greenfield, MA
06.2010 - 06.2012
- Administered medications and monitored patient responses to ensure optimal care outcomes.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on treatment protocols, enhancing understanding and compliance.
- Led nursing staff in best practices for infection control, improving patient safety standards.
Registered Nurse- Intensive Care Unit
Cooley Dickinson
Northampton, MA
10.2007 - 06.2010
- Administered medications and treatments per physician orders, ensuring patient safety and compliance with protocols.
- Monitored vital signs and patient conditions, promptly identifying changes to facilitate timely interventions.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for critical patients.
- Educated patients and families on disease management, recovery processes, and post-discharge care plans.
Education
Master of Science - Nursing Leadership And Management
Chamberlain University
Addison, IL06-2026
Bachelor of Science - Nursing
College of Our Lady of The Elms
Chicopee, MA05-2014
Associate of Science - Nursing
Massachusetts Bay Community College
Wellesley Hills, MA10-2007
Skills
- Staff supervision
- Quality improvement
- Critical thinking
- Department management
- Policy development
- Staff leadership
- Staff development
- Conflict management
- Performance improvement
- Staff coaching and mentoring
- Budget planning
- Budget management
Timeline
Nurse Manager- Med/Surg/Tele & Intensive Care Unit
Baystate Franklin Medical Center
06.2014 - Current
Registered Nurse
Baystate Franklin Medical Center
06.2010 - 06.2012
Registered Nurse- Intensive Care Unit
Cooley Dickinson
10.2007 - 06.2010
Master of Science - Nursing Leadership And Management
Chamberlain University
Bachelor of Science - Nursing
College of Our Lady of The Elms
Associate of Science - Nursing
Massachusetts Bay Community College