Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certificate
Work History
Los Osos Rexall
Los Osos Rexall
08.2024 - Current
Streamlined accurate cash handling and efficient use of the point-of-sale system.
Assist Customers with purchasing prescriptions and answering questions about drugs with minor medical information and assistance with attaining pharmacist for more information.
Listened carefully to customer requests
Minimized stock loss by ordering of medications
Cleaned counters, assisting in purchases in our gift area
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Used POS system to accurately process payments.
Ruddie's Rock Espresso
Ruddie's Rock Espresso
11.2023 - 08.2024
Streamlined order processing through accurate cash handling and efficient use of point-of -sale system.
Made and served brand specific cafe beverages with focus on speed, quality and consistency.
Listened carefully to customer requests and created personalized, delicious beverages which improved sales.
Minimized spoilage with proper use of first-in-first-out stock procedures.
Cleaned counters, machines, utensils, and seating areas daily.
Elevated customer loyalty by using strong communication abilities to resolve problems.
Used POS system to accurately enter orders and process payments.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Collaborated with management to plan promotional events or seasonal menu items that attracted new clentele.
Morro Bay Drug Store Manager/Pharmacy Clerk
Morro Bay Drug & Gift
02.2021 - 04.2022
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Conducted regular performance evaluations for staff members, providing constructive feedback and identifying opportunities for growth.
Reduced operational risks while organizing data to forecast performance trends.
Developed policies and procedures for effective pharmacy management.
Increased customer satisfaction by implementing efficient store management practices and maintaining a clean, organized environment.
Reported issues to higher management with great detail.
Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Maintained accurate financial records and prepared detailed reports for upper management review.
Monitored market trends to identify potential opportunities for increased revenue or improved customer experiences within the store.
Education
Bachelor of Science - Political Science And Government
University of California, Santa Barbara
Santa Barbara, CA
06.2002
Skills
Hospitality service expertise
Product Upselling
Time Management
Inventory Management
Cash Register Operations
Coffee and Tea Preparation
Certification
Certified: Food Handler November 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Los Osos Rexall
Los Osos Rexall
08.2024 - Current
Ruddie's Rock Espresso
Ruddie's Rock Espresso
11.2023 - 08.2024
Morro Bay Drug Store Manager/Pharmacy Clerk
Morro Bay Drug & Gift
02.2021 - 04.2022
Bachelor of Science - Political Science And Government