Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Fielding

Schaumburg,United States

Summary

Dynamic leader with a proven track record at Maifield LLC., adept in creating nurturing environments and enhancing operational efficiency. Excelled in problem-solving and organizational skills, achieving significant improvements in child development and office management. Skilled in fostering teamwork and communication, ensuring top-notch service and productivity.

Overview

27
27
years of professional experience

Work History

Daycare Owner/Operator

Maifield LLC.
Schaumburg, IL
09.2009 - Current
  • Created a safe, nurturing environment to promote learning and growth in children.
  • Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
  • Established relationships with parents and guardians to foster strong communication regarding their child's progress.
  • Developed and implemented policies and procedures for daycare, including safety protocols.
  • Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
  • Organized extracurricular activities such as field trips and special events for the children enrolled in the daycare facility.
  • Resolved conflicts between children or between children in a timely manner.
  • Interacted regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
  • Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.

Office Manager

DTI, Inc
Arlington Heights, IL
05.2007 - 08.2009
  • Supervised staff members, organized schedules and delegated tasks.
  • Assisted in recruiting, onboarding and training new employees.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Delegated work to staff, setting priorities and goals.
  • Negotiated contracts with vendors, securing favorable terms and cost savings.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.

General Manager

Wrapit Express
Huntley, IL
06.2004 - 05.2007
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Maintained relationships with vendors to obtain the best pricing on supplies and materials.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Created schedules and monitored payroll to remain within budget.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Trained employees on duties, policies and procedures.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Shipping Clerk

Henkel Adhesives
Elgin, IL
02.1998 - 06.2004
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Compared and verified identifying information of outgoing shipments.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Conducted regular audits of warehouse operations for compliance with company policies and procedures.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Prepared documentation to track and report on damaged or missing items.
  • Worked closely with internal departments such as purchasing and receiving to ensure timely delivery of products.
  • Coordinated with customers on delivery dates and times in order to meet customer requirements.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Prepared and processed import and export documentation according to customs regulations, laws and procedures.
  • Assisted in the preparation of shipping instructions and provided necessary guidance on export regulations.
  • Maintained records related to the transportation and disposal of hazardous waste streams.
  • Complied with company policies, as well as federal and local requirements, to maintain team and public safety.
  • Reviewed documents such as manifests, labels, shipping papers, and safety data sheets to determine appropriate response measures for hazardous material incidents.

Education

Some College (No Degree) - General Studies

Elgin Community College
Elgin, IL

Skills

  • Organizational skills
  • Problem-solving abilities
  • Adaptability and flexibility
  • Attention to detail
  • Multitasking
  • Self motivation
  • Reliability
  • Excellent communication skills
  • Time management abilities
  • Mealtime supervision
  • Documentation and recordkeeping
  • Teamwork and collaboration

Timeline

Daycare Owner/Operator

Maifield LLC.
09.2009 - Current

Office Manager

DTI, Inc
05.2007 - 08.2009

General Manager

Wrapit Express
06.2004 - 05.2007

Shipping Clerk

Henkel Adhesives
02.1998 - 06.2004

Some College (No Degree) - General Studies

Elgin Community College

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Melissa Fielding