Melissa Figueroa
Torrance,CA
Summary
Technical Writer with proven success at Space Exploration Technologies Corp, enhancing project efficiency through innovative template development and cross-functional collaboration. Achieved 90% improvement in planning processes by streamlining workflows. Expertise in HTML conversion and effective communication, leading to significant advancements in technical documentation and standard operating procedures.
Overview
15
15
years of professional experience
Work History
Technical Writer
Space Exploration Technologies Corp
10.2022 - Current
- Created detailed standard operating procedures for Harness, Transducers, SMT, Solar, HRG, and F9 Subs to streamline internal processes.
- Identified critical steps for technical instructions by observing in-progress operations on production floor.
- Converted multiple AV documents to HTML, integrating AV processes into Engineering Masters.
- Migrated Transducer and Harness AVs from Release Trac to X-files for improved accessibility.
- Scheduled quarterly meetings to discuss template updates and upcoming features with stakeholders.
- Collaborated with engineering and operations analysts to develop tools that reduced EM creation time by fifty percent.
- Cross-trained Harness ME's in planning creation and trained Supply Chain team in outsourced EM reviews, enhancing Confluence resources with a review checklist.
- Facilitated communication between teams to ensure alignment on new processes and tools.
Process Planner
Space Exploration Technologies Corp
03.2014 - 03.2022
- Collaborated with cross-functional teams to align goals for building instructions of Harness, Transducer, and SMT assemblies.s.
- Managed multiple high-priority projects, closing 11,207 EMs across all Tiers, Reworks, and T1U within strict deadlines.
- Overhauled Transducer and Harness templates, innovating planning by adding attributes that enhanced project efficiency by 90%.
Inventory Control Clerk
SpaceX
Hawthorne, CA
02.2010 - 06.2013
- Conducted regular audits to reconcile discrepancies, enhancing inventory accuracy for all Avionics parts.
- Kitted 197 work orders in 2012, ensuring availability and accountability of all materials.
- Streamlined inventory management processes for Outsource work orders, increasing efficiency and reducing human errors by 99%.
Education
High School Diploma -
Lawndale High School
Lawndale, CA06.2008
Skills
- Collaboration skills
- HTML conversion
- Project management
- Cross-functional collaboration
- Effective communication
- Time management
- Problem solving
- SVN
- Architect
- Team Center
Timeline
Technical Writer
Space Exploration Technologies Corp
10.2022 - Current
Process Planner
Space Exploration Technologies Corp
03.2014 - 03.2022
Inventory Control Clerk
SpaceX
02.2010 - 06.2013
High School Diploma -
Lawndale High School
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