Melissa Fisher
Creswell,OR
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about state regulatory compliance, EMAR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
18
18
years of professional experience
Work History
Wellness Director
Spring Valley Assisted Living
2022.06 - Current
- Improved client satisfaction by providing personalized attention and guidance on their wellness journey.
- Streamlined administrative processes for more efficient operations within the wellness center.
- Coordinated with healthcare providers to ensure seamless integration of wellness services for clients.
- Established a supportive atmosphere within the wellness center by prioritizing open communication, empathy, and respect among staff and clients.
- Mentored and supervised staff members, fostering a collaborative work environment that supported professional growth.
- Developed and maintained positive relationships with community members, businesses and vendors to build trust and rapport.
Nursing Manager
Gateway Adult Living
2016.04 - 2022.06
- Improved patient care by implementing evidence-based nursing practices and protocols.
- Served as a key liaison between nursing staff, physicians, and administration, fostering collaboration across all stakeholders.
- Reduced hospital readmission rates, implementing targeted interventions for high-risk patients.
- Facilitated open lines of communication between staff, families, and patients by holding regular meetings and ensuring clear documentation in patient records.
- Enhanced staff performance through regular evaluations, feedback, and tailored coaching sessions.
- Promoted a positive work environment by addressing staff concerns promptly and providing resources for professional development opportunities.
- Championed quality improvement projects that led to enhanced clinical outcomes and increased efficiency in nursing processes.
- Collaborated with interdisciplinary teams to optimize patient outcomes and streamline communication between departments.
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Resident Care Manager
Gateway Adult Care
2006.10 - 2016.04
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Developed strong rapport with patients and families through empathetic listening and compassionate communication techniques.
- Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
- Communicated with healthcare providers to facilitate continuity of care.
- Maintained detailed records in compliance with agency standards and regulations.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Participated in interdisciplinary case conferences fostering teamwork collaboration sharing best practice insights to optimize patient care outcomes.
- Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
- Utilized electronic health records systems proficiently for efficient documentation of clinical information according to regulatory standards.
- Streamlined care management processes, leading to more efficient patient care coordination.
Education
Diploma - Practical Nursing
Pioneer Pacific College
Springfield, Oregon03.2016
Skills
- Mindfulness Techniques
- Health Promotion
- Mental Health Support
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Adaptability and Flexibility
- Decision-Making
Timeline
Wellness Director
Spring Valley Assisted Living
2022.06 - Current
Nursing Manager
Gateway Adult Living
2016.04 - 2022.06
Resident Care Manager
Gateway Adult Care
2006.10 - 2016.04
Diploma - Practical Nursing
Pioneer Pacific College
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