Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Fitchitt

Lynnwood

Summary

Patient care professional with extensive experience in coordinating healthcare services. Known for strong organizational skills, effective communication, and ability to adapt to changing circumstances. Excel in team collaboration, ensuring seamless patient experiences and achieving optimal outcomes. Skilled in managing patient records, scheduling, and liaising between patients and medical staff. Reliable and focused on delivering high-quality patient care.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator

Smile Dental
07.2024 - Current
  • Coordinated patient scheduling.
  • Manage patient records and ensure accuracy of information in electronic health systems.
  • Facilitate communication between patients, families, and dental team to enhance care experience.
  • Answer phones.
  • Verify insurance
  • Enter insurance payments.
  • Outgoing/incoming mail.
  • Faxing/Scanning.
  • Collect Payments.


Event Staff/Bartender

Party on the Rocks
04.2023 - Current
  • Customer service.
  • Bartend.
  • Bus tables.
  • Help with setup and cleanup for events.

Patient Care Coordinator

Little Sunshine Pediatric Dentistry
02.2023 - 07.2024
  • Answering phones.
  • Scheduling/changing appointments.
  • Checking patients in and out.
  • Insurance verification.
  • Setting up accounts.
  • Taking payments.
  • Entering insurance payments.

Cleaner/Organizer

KinderCare Learning Centers
11.2019 - 11.2020
  • Worked a few hours in the evening and helped close down the center. Cleaning classrooms, cleaning the kitchen, bathrooms, and reorganizing classrooms.

Administrative Assistant

TERRA ASSOCIATES, INC
12.2004 - 11.2020
  • Prepare geotechnical and environmental reports for reproduction and distribution.
  • Word processing using Microsoft Word, producing documents from dictation, data entry, proofreading, formatting, preparation of tables, and use of CorelDraw and Win Log.
  • Solely responsible for entering new project and client information into Microsoft Access database.
  • Coordinate maintenance for various office equipment.
  • Interview and train potential employees.

Receptionist/Office Assistant

TERRA ASSOCIATES, INC
12.2002 - 12.2004
  • First point of contact for clients.
  • Answer and direct calls on a multiple-line telephone system.
  • Organize conference rooms for meetings.
  • Operate as well as attend to filing rooms.
  • Assist word processors, overseeing inventory and supplies; assisting bookkeeper with timesheet processing, billing preparation, distributing invoices; incoming and outgoing mail supervision (including special handling of overnight and sensitive packages)
  • Final critique of outgoing documents; and assembly of packages for clientele.

Education

High School Diploma -

Redmond High School
01.2000

Skills

  • Administrative support specialist

  • Exceptional customer service skills

  • Demonstrate strong attention to detail

  • Ongoing process enhancement

  • Efficient appointment management

  • Strong verbal and written communication

  • Skilled in Microsoft Word, Access, and Outlook

  • Employee training

  • Customer service

  • Word Processing

  • Insurance eligibility verification

  • 60 WPM

Certification

Driver's License

Timeline

Patient Care Coordinator

Smile Dental
07.2024 - Current

Event Staff/Bartender

Party on the Rocks
04.2023 - Current

Patient Care Coordinator

Little Sunshine Pediatric Dentistry
02.2023 - 07.2024

Cleaner/Organizer

KinderCare Learning Centers
11.2019 - 11.2020

Administrative Assistant

TERRA ASSOCIATES, INC
12.2004 - 11.2020

Receptionist/Office Assistant

TERRA ASSOCIATES, INC
12.2002 - 12.2004

High School Diploma -

Redmond High School

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