Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer
Timeline
Generic

Melissa Fitzwater

Eureka,NV

Summary

Seasoned Secretary with several years of experience in high-volume office settings. Strong regulatory knowledge, multitasking abilities, and independent thinking skills devoted to enhancing team performance. Well-organized and hardworking with adaptability and responsiveness for changing demands.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Secretary

Icapgen
Salt Lake City, UT
11.2022 - Current
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Maintained organized filing system of paper and electronic documents.
  • Assisted with accounts receivable and accounts payable functions.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Secretary

Jones Storage
Enterprise, UT
07.1997 - Current
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Updated contact lists on a regular basis; created new contacts as needed.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Assisted with accounts receivable and accounts payable functions.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Responded to customer issues to provide immediate resolution and improve retention.

Substitute Teacher

Eureka County School District
Eureka, NV
10.2021 - 10.2024
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Implemented school policies and procedures in the classroom.
  • Assisted with classroom management issues when needed.
  • Maintained accurate records of student performance, attendance, and behavior.
  • Encouraged positive behavior among students through effective communication techniques.
  • Created an environment conducive to learning while managing challenging behaviors.
  • Provided notes and reports on school day activities to primary teacher.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Took attendance and maintained attendance records during period as substitute.
  • Explained assignments and relayed information from lead teacher.
  • Followed established lesson plans to continue learning trajectory.

Secretary

DV Gravel & Exploration
Eureka, NV
08.2016 - 08.2022
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Maintained organized filing system of paper and electronic documents.
  • Sent and distributed mail and parcels.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Assisted with accounts receivable and accounts payable functions.
  • Managed staff calendars and coordinated travel, meeting and hotel accommodations.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.

Education

High School Diploma -

Enterprise High School
Enterprise, UT
05-1997

Some College (No Degree) -

Dixie State University
Saint George, UT

Skills

  • Expense Tracking
  • Letter writing
  • Appointment Scheduling
  • Database Management
  • Office correspondence
  • Travel Arrangements
  • Business Correspondence
  • Document Preparation
  • Keyboarding skills
  • Reception functions
  • Complex Problem-Solving
  • Presentation Creation
  • Filing experience
  • Administering payroll
  • Verbal and written communication
  • Accounts receivable and payable
  • Meeting Coordination
  • Phone reception
  • Payroll Administration
  • Supply Ordering
  • Office Administration
  • Customer Service
  • Supply Restocking
  • Spreadsheet Management
  • Prioritization and time management
  • Account reconciliations knowledge
  • Preparing contracts
  • Confidentiality understanding

Accomplishments

  • Academic Scholorship at Dixie State University

Volunteer

  • Served on the Eureka Medical Board for 4 years

Timeline

Secretary

Icapgen
11.2022 - Current

Substitute Teacher

Eureka County School District
10.2021 - 10.2024

Secretary

DV Gravel & Exploration
08.2016 - 08.2022

Secretary

Jones Storage
07.1997 - Current

High School Diploma -

Enterprise High School

Some College (No Degree) -

Dixie State University

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Melissa Fitzwater