Melissa Flach
Loveland,CO
Summary
With over 17 years of experience, including a pivotal role at King Soopers, I've honed my skills in shrink control and health department compliance, achieving a green/green pass. My leadership in grocery management is marked by a passion for learning and self-driven success, consistently leading teams to exceed sales and customer satisfaction goals.
Overview
3
3
years of professional experience
Work History
Assistant Grocery Manager
King Soopers
, CO
05.2022 - Current
- Overseeing a crew of 20
- Invoices and hitting Ebita goals
- Schedule writing and H.R. support
- Excellent customer service skills
- Unloading trucks with a fork lift
- Hitting time management goals
- Register experience
- Marketing
- Merchandising
- Food safely certification
- Health department rules and regulations
- Monthly inventory
- Team building
- Daily operations
- Developed strategies to increase customer loyalty and satisfaction.
- Resolved customer complaints in a timely manner.
- Set up promotional displays to maximize visibility.
- Enforced company policies and procedures consistently throughout the store.
- Drove consistent grocery sales with effective merchandising and promotions.
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Maintained 100% compliance with workplace safety standards to protect staff and customers.
- Lead by example and took responsibility in all areas of the store .
- Assisted with recruitment and training of new staff.
Acting Grocery Manager
Kingsoopers
Loveland , CO
10.2024 - 03.2025
Education
No College 20 Years Work Experience
Skills
- I was a deli manager for 17 yers prior to grocery manager
- I have had #1 shrink control
- Passed all health depts with green/green pass
- I'm passionate about learning new roles and tasks
- I'm drivin by my own success and challenge myself daily
Timeline
Acting Grocery Manager
Kingsoopers
10.2024 - 03.2025
Assistant Grocery Manager
King Soopers
05.2022 - Current
No College 20 Years Work Experience