Melissa Forinash
Cuyahoga Falls,OH
Summary
Focused on making strong contributions to the team and forging a career in higher education. Enthusiastic problem solver and collaborator.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
24
24
years of professional experience
1995
1995
years of post-secondary education
Work History
Cashier and Stocker
Café
09.2022 - 09.2025
- Processed customer transactions efficiently at a busy café environment.
- Maintained accurate cash register and balanced daily sales.
- Provided excellent customer service and resolved inquiries promptly.
- Ensured cleanliness and organization of the cashier area during shifts.
- Collaborated with team members to improve workflow and service speed.
- Handled cash, credit, and gift card transactions with precision.
- Managed inventory restocking for front-of-house supplies as needed.
Escrow Assistant to Escrow Closer
Old Republic Title Agency, Inc.
Akron, OH
08.2012 - 05.2022
- Order Notaries for signing
- Proof of Real Estate Taxes paid
- Order Payoffs for closing
- Funding Conditions
- Send out closing packages to the Notary
- Obtained documents such as proof of insurance and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
- Scheduled signings and gathered required paperwork.
- Prepared and reviewed escrow documents for accuracy and completeness.
- Coordinated communication between buyers and lenders during transactions.
- Maintained confidentiality of sensitive information throughout the escrow process.
- Provided exceptional customer service by addressing client inquiries promptly.
- Provided customer service through phone calls or emails promptly and professionally.
- Reviewed title reports to ensure accuracy of information before closing.
Escrow Officer
Lake Erie Title Agency
Cuyahoga Falls, OH
01.2003 - 01.2008
- Collaborated with customers, realtors, and lenders to make the process as smooth and efficient as possible.
- Maintained connections with clients to encourage repeat business and referrals.
- Worked closely with clients to get the appropriate loans, inspections and credit reports.
- Type mortgage titles
- Order payoff amounts from lenders
- Checked signatures and legal descriptions for accuracy and integrity.
- Prepared all closing documents correctly to avoid any problems or delays.
Associate
Wal Mart
Akron, OH
01.2002 - 01.2003
- Customer Service Counter
- Layaway set up for customers
- Stocking shelves
- Cashiering
Education
Kenmore High School
Akron, OHSkills
- Organizational Skills
- Multi-tasking
- Team building
- Proficient in Word
- Proficient in Excel
- Cash handling
- Transaction processing
- Team collaboration
- Problem solving
- Dependability
- Flexibility
- Data entry
- Clear communication
- Customer Service
References
Furnished upon request
Timeline
Cashier and Stocker
Café
09.2022 - 09.2025
Escrow Assistant to Escrow Closer
Old Republic Title Agency, Inc.
08.2012 - 05.2022
Escrow Officer
Lake Erie Title Agency
01.2003 - 01.2008
Associate
Wal Mart
01.2002 - 01.2003
Kenmore High School