Melissa Forte
Palm Coast
Summary
Highly analytical and communicative professional with a strong aptitude for teamwork. Possesses a proven ability to adapt swiftly to new environments. Eager to contribute to team success and further develop professional skills. Positive attitude and unwavering commitment to continuous learning and growth. Ready to make a significant impact in any organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Team Manager
Trilogy Home Health
01.2024 - Current
- Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and management expertise.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Promoted professional development opportunities to encourage clinicians to pursue continuous training.
- Led staff meetings to keep team informed of changes and provide opportunities for clinicians to share ideas and concerns.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Home Health Nurse
Trilogy Home Health
12.2022 - 01.2024
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Administered different therapies and medications in line with physician orders and treatment plan.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Assessed patients' health status and developed individualized care plans to suit needs.
- Administered medications and treatments as prescribed by physicians.
- Coordinated with other healthcare team members to support patient needs.
- Educated patients and families on disease processes, medications and treatments.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Office Nurse, RN BSN
AdventHealth Medical Group
01.2014 - 12.2022
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Prepared and administered vaccines and medications, collected specimens and performed other patient care tasks to assist physician with examinations and procedures.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Organized and managed care of patients undergoing various therapies and procedures.
- Reinforced health education, counseling and advice to patients and families and assessed patient educational needs, prioritized patient learning needs, identified barriers to learning and used educational tools to encourage non-adherent patients.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Tracked, reviewed and monitored diagnostic test results and assisted in management of patient care between visits.
School Nurse
Flagler County Schools
08.2013 - 01.2014
- Responded to patient requests with appropriate clinical and personal assistance.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Administered medications to 7 physically impaired patients and monitored response to medications.
LPN
Arbor Medical Staffing
11.2012 - 12.2013
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Established hospice care services for elderly and disabled patients.
Patient Coder and Biller
Advent Health Palm Coast
07.2012 - 08.2013
- Check patients in and out
- Collect payments
- Pull charts
- Scan
LPN Nursing Supervisor
The Windsor Of Palm Coast
10.2012 - 12.2012
- Administered Medications
- Charting
- Receiving and sending physicians orders
- Supervising CNA's
- Responding to Emergencies
CNA
The Windsor Of Palm Coast
08.2011 - 10.2012
- Companion Care
- Personal Care
- Assisting with Activities of Daily Living
- Charting
- Assisting with medication administration
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
CNA
Comfort Keepers Home Care
02.2010 - 05.2010
- Drive clients
- Companion care
- Cook and prepare meals
- Personal Care
- Assist with activities of daily living
Server
Red Sphere Sushi
01.2009 - 08.2009
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Food Runner
The Club At Hammock Beach
06.2006 - 01.2009
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Assisted servers with table settings and beverage refills to support high-volume shifts.
- Cultivated warm relationships with regular customers.
- Selected food items from serving or storage areas and placed in dishes, on serving trays or in takeout bags
- Refilled condiments on each table between guests or during slow periods.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
Education
Bachelor of Science - Nursing
Bethune Cookman University
Associate of Arts -
Daytona State College
Skills
- Patient care
- Patient safety monitoring
- Health promotion
- Patient education
- Medical chart management
- Direct nursing care
- Home health services
- HIPAA compliance
- Care coordination
- Interdisciplinary collaboration
- Wound care management
- Quality improvement
- Continuity of care
Certification
CPR
Registered Nurse
Software
Proficient in Homecare Homebase
Proficient in Ship
Proficient in Epic
Timeline
Clinical Team Manager
Trilogy Home Health
01.2024 - Current
Home Health Nurse
Trilogy Home Health
12.2022 - 01.2024
Office Nurse, RN BSN
AdventHealth Medical Group
01.2014 - 12.2022
School Nurse
Flagler County Schools
08.2013 - 01.2014
LPN
Arbor Medical Staffing
11.2012 - 12.2013
LPN Nursing Supervisor
The Windsor Of Palm Coast
10.2012 - 12.2012
Patient Coder and Biller
Advent Health Palm Coast
07.2012 - 08.2013
CNA
The Windsor Of Palm Coast
08.2011 - 10.2012
CNA
Comfort Keepers Home Care
02.2010 - 05.2010
Server
Red Sphere Sushi
01.2009 - 08.2009
Food Runner
The Club At Hammock Beach
06.2006 - 01.2009
Associate of Arts -
Daytona State College
Bachelor of Science - Nursing
Bethune Cookman University
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