Melissa Fowles
Clifton,NJ
Summary
To obtain a responsible position in a business establishment where my experience in esthetics will help to build a clientele and increase spa revenue
Overview
10
10
years of professional experience
1
1
Certification
Work History
Waxologist
Lunchbox Wax
Morristown and Westfield, NJ
01.2019
- Build a steady book of clients through requests and new clients
- Add on after care products such as scrubs, lotion, in grown hair serum
- In order to ensure repeat client sell series of waxes that include a savings attached
- Reception work book clients, make appointments, answer phones, file paperwork
- In charge of opening and closing and all operational duties
- Clean wax room making sure floors, cabinets and wax cart are cleaned off, and all supplies properly filled prior to leaving shift.
Licensed Esthetician
Glowbar
Hoboken, NJ
03.2024 - Current
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Recommended retail products for at-home use.
- Sterilized equipment for patient treatments.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Provided clients with knowledge of all cosmetic services being provided.
- Analyzed skin condition and made appropriate product recommendations.
- Promoted the importance of regular skincare maintenance as part of overall health and wellbeing.
- Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.
- Stocked treatment rooms with proper supplies.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
Assistant Team Leader
Aveda
New York, NY
12.2014 - 08.2018
- - Lead a team of approximately 12 associates
- Analyze business on a daily basis and provide team with business expectations and goal setting
- Coach team on primary measurable to ensure meeting sales goal
- Meet and achieve personal bench mark goals and KPI numbers
- Create daily, weekly, monthly events to draw in new customers/transaction growth
- Flag ship location in New York City with volume of $3 Million annually.
Education
600 hour Esthetics Course -
Christine Valmy
Pine Brook, NJCollege Prep - Diploma -
Lyndhurst High School
Lyndhurst, NJ06.2004
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Calm Under Pressure
- Active Listening
- Verbal Communication
Certification
- 600 Hour Practical Experience in Hair Removal, Facials, and Makeup
- Certification in Chemical Peels
- Certification in Microdermabrasion
- Certified in Nano Pen technology
Timeline
Licensed Esthetician
Glowbar
03.2024 - Current
Waxologist
Lunchbox Wax
01.2019
Assistant Team Leader
Aveda
12.2014 - 08.2018
600 hour Esthetics Course -
Christine Valmy
College Prep - Diploma -
Lyndhurst High School