Melissa France
Columbus,OH
Summary
Highly focused and detail-oriented Accounting and ERP professional with expertise in AP/AR processes, transactional accounting, and ERP system optimization. Proven track record of streamlining financial workflows, improving data accuracy, and enhancing reporting efficiency. Skilled at identifying process improvements and implementing solutions that drive operational excellence. Strong leadership, interpersonal, and communication skills, with a talent for fostering positive relationships with customers, vendors, and team members. A proactive problem solver and collaborative team player, equally comfortable working independently or leading cross-functional initiatives.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Acumatica Software Support Consultant
Crestwood Associates
05.2023 - Current
- Oversee the support queue, prioritize cases, and ensure timely resolution throughout the case lifecycle
- Analyze customer needs to provide tailored support solutions.
- Streamline support processes for improved efficiency and reduced response times.
- Collaborate with cross-functional teams to enhance service delivery efficiency.
- Create and optimize generic inquiries, reports and dashboards to display key information for the clients’ operational needs.
- Assist with build update implementations and ensure key functionality is restored.
- Develop training materials for new consultants to improve onboarding processes.
Director of Operations/ Data Analytics Manager
Dry Acquisitions, LLC (acquired Nash Distribution in 2022)
01.2022 - 05.2023
- Provided strategic leadership across finance, operations, and supply chain, integrating ERP systems to improve efficiency and visibility.
- Directed cross-functional teams—including Accounts Payable, Procurement, Warehouse, and Call Center—to optimize performance and strengthen vendor relationships.
- Managed the full Accounts Payable cycle, ensuring timely, accurate payments and strong supplier partnerships.
- Served as Acumatica ERP Super User, customizing dashboards, reports, and workflows to enhance operational insight.
- Developed and standardized business processes within ERP to improve inventory management, cost reporting, and financial workflows.
- Delivered actionable financial reporting and analysis to support budgeting, forecasting, and variance analysis.
- Championed automation and process improvement initiatives, streamlining operations and increasing scalability.
- Trained and mentored teams on ERP best practices, fostering a data-driven, collaborative culture.
Accounting Manager/ Director of Procurement
J&D Home Improvement, DBA Nash Distribution
10.2016 - 12.2021
- Provided hands-on leadership across Accounting, Procurement, and Vendor Management, driving accuracy, accountability, and efficiency.
- Oversaw Accounts Payable operations, financial reporting, and purchasing for a multi-location distribution environment.
- Managed the complete AP process, including invoice processing, approvals, payments, and vendor communications.
- Reviewed AP aging and reconciliation reports, resolving payment or vendor discrepancies.
- Strengthened vendor relationships through proactive communication and issue resolution.
- Collaborated with leadership on financial planning, cost analysis, and budget performance.
- Directed purchasing forecasts, negotiated supplier contracts, and optimized inventory across multiple locations.
- Leveraged Excel for reconciliations, forecasting, and data modeling.
- Oversaw 1099 preparation and created supporting inquiries in Acumatica ERP.
- Drove ERP process automation and system enhancements to improve accuracy and reduce manual entry.
Accounting Specialist (Contract)
Contract Commercial Interiors
01.2015 - 01.2016
- Administered full-cycle accounting functions, including Accounts Payable, Accounts Receivable, bank reconciliations, and journal entries.
- Executed month-end close activities—preparing adjusting entries, reconciling balance sheet accounts, and producing accurate financial statements.
- Reconciled monthly financial statements to maintain data integrity and support audit readiness.
- Managed payroll processing with 3rd Party payroll company, ensuring accuracy and adherence to regulatory requirements.
- Supported project accounting functions by tracking costs, job profitability, and budget variances.
- Implemented process improvements that strengthened internal controls and improved data accuracy.
Copy Writer
Asarch Center for Dermatology, Laser and Mohs Sugery
01.2012 - 01.2016
- Wrote and edited copy for published articles, newsletters, websites, blogs, and social media campaigns.
- Partnered with SEO and marketing staff to optimize content performance and support promotional initiatives.
- Maintained consistent communication with media outlets to coordinate publication schedules and content placement.
- Ensured brand messaging aligned with clinical accuracy, marketing strategy, and audience engagement goals.
Business Owner
In Order to Sell
01.2012 - 01.2016
Education
University of Colorado
Boulder, CO01.2000
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Bowling Green State University
Bowling Green, OH01.1997
Skills
- Transactional Accounting (AP/AR)
- Cost Accounting
- ERP Systems Optimization (Acumatica)
- Procurement & Vendor Management
- Inventory Management
- Data Analysis & Reporting
- Microsoft Excel (Advanced)
- QuickBooks Accounting
- Financial Process Improvement
- Training and coaching
- Strong Interpersonal & Communication Skills
Certification
Acumatica Badges:
Business Consultant
System Administrator
Support Specialist
Timeline
Acumatica Software Support Consultant
Crestwood Associates
05.2023 - Current
Director of Operations/ Data Analytics Manager
Dry Acquisitions, LLC (acquired Nash Distribution in 2022)
01.2022 - 05.2023
Accounting Manager/ Director of Procurement
J&D Home Improvement, DBA Nash Distribution
10.2016 - 12.2021
Accounting Specialist (Contract)
Contract Commercial Interiors
01.2015 - 01.2016
Copy Writer
Asarch Center for Dermatology, Laser and Mohs Sugery
01.2012 - 01.2016
Business Owner
In Order to Sell
01.2012 - 01.2016
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Bowling Green State University
University of Colorado