Melissa Franklin
Bettendorf,IA
Work Preference
Summary
Targeted and achieved a full-time position focused on overcoming professional challenges by applying strong interpersonal skills, efficient time management, and adept problem-solving techniques.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Dock Lead Inventory: Shipping and Receiving/Crane
Novelis
08.2023 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Coater Console operator/ quality control
Guardian Glass
02.2022 - 08.2023
- Run and maintain coater
- Reverse engineer coatings to ensure quality
- Pull glass samples from the line
- Cut and run numerous tests on samples to ensure quality including but not limited to, Acid and other chemical testing, microscopic diagnostics, scans and more
- Clean and rebuild coater.
- Track data including product consumption as well as time for schedules and orders.
- Oversee coater department line from Load end to unload.
Lead Custodian
YMCA
02.2020 - 02.2022
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving [product or service] issues.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Oversaw daily operations to ensure high levels of productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Managed a team of custodians, overseeing hiring, training, and professional growth of employees.
Residential housekeeper
Lynn's Cleaning
01.2018 - 02.2020
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Duties consisted of deep cleaning homes.
Laborer Carpenter
Franklin Construction
04.2003 - 09.2008
- Did various construction duties such as.
- Concrete
- Roofing
- Landscaping
- Framing
- Siding
- Demolition
Education
High School Diploma - Basic Studies
United Township High School
East Moline, IL06.2001
Skills
- Dependable
- Customer service
- Teambuilding
- Responsible
- Teamwork
- Leadership
- Supervision
- Flexible & Adaptable
- Critical thinking
- Hold multiple certifications: Fork truck, Overhead Crane, Boom truck, PPE, LOTO and more
Certification
- GHS HAZCOM | May 2020
- Pandemic Disinfection | May 2020
- Bloodborne Pathogen | May 2020
- Fitness Facilities | May 2020
- Forklift operator
- Overhead Crane operator up to 40,000lbs
- End loaders
- Boom trucks
- LOTO
- Industrial PPE
- Some training in industrial EMR (ask me about this if you’d like more information)
- Confined spaces
- Molten metal
- Many more
Additional Information
Letters of recommendation from last 3 employers.
Affiliations
Have done volunteered countless hours to The Ranch Riders Brotherhood Charity for children’s events such as the annual Easter egg hunt held at The Mississippi Valley Fairgrounds.
Help raise donations as well as donate toThe Quad Cities children’s therapy center every year.
Timeline
Dock Lead Inventory: Shipping and Receiving/Crane
Novelis
08.2023 - 04.2025
Coater Console operator/ quality control
Guardian Glass
02.2022 - 08.2023
Lead Custodian
YMCA
02.2020 - 02.2022
Residential housekeeper
Lynn's Cleaning
01.2018 - 02.2020
Laborer Carpenter
Franklin Construction
04.2003 - 09.2008
High School Diploma - Basic Studies
United Township High School