Melissa Fry
Harrisburg,Pennsylvania
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Certification
36
36
years of professional experience
Work History
Assistant Director of Transportation
Central Dauphin School District
Harrisburg, PA
02.2022 - 12.2024
- Managed daily transportation logistics for Central Dauphin School District.
- Coordinated bus routes and schedules to optimize student transport efficiency.
- Evaluated transportation services to improve overall effectiveness and reliability.
- Oversaw compliance with state regulations for student transportation safety.
- Implemented safety initiatives aimed at reducing incidents involving company vehicles or personnel.
- Collaborated with school staff to address transportation-related concerns promptly.
- Analyzed data to enhance route planning and reduce travel times for students.
- Investigated accidents involving company vehicles or personnel to determine cause of incident and identify areas for improvement.
- Ensured that all vehicles are inspected regularly in accordance with state laws and regulations.
- Evaluated daily departmental operations to maintain efficiency and effectiveness.
- Assisted in the development and implementation of policies, procedures, and standards for the Transportation Department.
- Developed communication strategies for parents regarding transportation updates.
- Provided guidance to drivers on safe driving practices in order to reduce risks associated with transporting passengers or goods.
- Developed strategies to improve efficiency and quality of services provided by the department.
- Organized transportation activities such as vehicle maintenance, route planning, scheduling.
Routing Specialist
Central Dauphin School District
Harrisburg, Pennsylvania
09.2016 - 02.2022
- Coordinated daily transportation routes for students across multiple school locations.
- Developed efficient routing plans to accommodate changes in student enrollments.
- Monitored route progress and adjusted schedules to maintain on-time deliveries.
- Collaborated with school administrators to ensure timely student pick-up and drop-off.
- Communicated with bus drivers to address scheduling and route concerns promptly.
- Maintained accurate records of routing changes and student transportation needs.
- Participated in meetings with operations staff to discuss current routing challenges and possible solutions.
- Created detailed route maps for drivers using GPS navigation systems.
Accounts Payable
Central Dauphin School District
Harrisburg, Pennsylvania
08.2007 - 09.2016
- Managed accounts payable processes for vendor payments and employee reimbursements, streamlining payment workflows.
- Managed accounts payable process from invoice entry through payment processing.
- Managed accounts payable functions by processing vendor invoices and purchase orders efficiently.
- Reviewed accounts payable invoices for accuracy prior to payment processing.
- Reconciled accounts payable records, including invoices, to ensure timely and accurate payments.
- Resolved invoice discrepancies between vendors and accounts payable, enhancing vendor relationships.
- Performed reconciliations of balance sheet accounts associated with Accounts Payable activity.
- Ensured compliance with internal policies and procedures regarding accounts payable activities.
- Responded promptly to internal and external inquiries regarding accounts payable matters.
- Gathered information to produce accounts payable reports for review.
- Assisted in preparing year-end audit schedules related to accounts payable activities.
- Answered inquiries from customers regarding their accounts payable balances.
Server
Red Lobster Restaurant
Harrisburg, Pennsylvania
10.2001 - 06.2007
- Greeted customers, answered questions, and recommended specials to improve dining experience and increase sales.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Maintained cleanliness and organization of dining areas and tables.
- Prepared dining area by setting up tables and arranging seating to enhance customer experience. in between patrons to reduce wait times.
- Executed payment transactions accurately, ensuring smooth service and customer satisfaction. Handled cash transactions efficiently.
Medical Office Assistant
Memorial Eye Institute
Harrisburg, Pennsylvania
06.1999 - 07.2004
- Utilized electronic health record systems to update patient information accurately.
- Handled insurance verification and billing inquiries for patient accounts.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Supported front desk operations by greeting patients and answering phone calls.
- Maintained smooth flow of examinations to keep appointments on schedule.
- Prepared patient charts prior to each appointment.
- Performed basic clerical duties such as filing documents, entering data into the computer system, photocopying forms and documents.
Medical Assistant
Colonial Park Pediatrics
Harrisburg, Pennsylvania
08.1998 - 04.1999
- Administered injections, medications, and treatments according to physician guidelines.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Recorded detailed notes during patient visits, supporting accurate patient records and continuity of care.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Facilitated pre-operative patient preparation by providing clear instructions on post-operative care plans.
- Engaged with pharmacies to facilitate the submission and management of patient prescriptions. to submit and refill patients' prescriptions.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Bookkeeper
Self Employed
Harrisburg, Pennsylvania
10.1992 - 08.1998
- Generated client invoices and tracked payments to maintain cash flow accuracy.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows, to provide insights for management decision-making.
- Reconciled bank statements to ensure accurate financial records.
- Processed payroll for employees and independent contractors.
- Computed and remitted employment taxes to ensure compliance with regulatory requirements.
- Ensured compliance with local, state, and federal government reporting requirements and tax filings.
- Developed construction contracts to ensure clear expectations and legal compliance.
Daycare Owner/Operator
Self Employed
Harrisburg, Pennsylvania
04.1989 - 08.1998
- Created a safe, nurturing environment to promote learning and growth in children.
- Implemented age-appropriate curricula designed to stimulate physical, mental and emotional development in young children.
- Coordinated parent communication regarding child progress and activities.
- Organized extracurricular activities such as field trips and special events for the children enrolled in the daycare facility.
- Interacted regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
- Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
Education
Medical Assistant Program
Thompson Institute
Harrisburg, PA07-1998
High School Diploma -
Central Dauphin High School
Harrisburg, PA06-1984
Skills
- Logistics management
- Data analysis
- Operational efficiency
- Budget management
- Accounts payable processing
- Operational efficiencies
- Time optimization
- Attention to detail
- Confidentiality management
Certification
- Pennsylvania Notary Public
Timeline
Assistant Director of Transportation
Central Dauphin School District
02.2022 - 12.2024
Routing Specialist
Central Dauphin School District
09.2016 - 02.2022
Accounts Payable
Central Dauphin School District
08.2007 - 09.2016
Server
Red Lobster Restaurant
10.2001 - 06.2007
Medical Office Assistant
Memorial Eye Institute
06.1999 - 07.2004
Medical Assistant
Colonial Park Pediatrics
08.1998 - 04.1999
Bookkeeper
Self Employed
10.1992 - 08.1998
Daycare Owner/Operator
Self Employed
04.1989 - 08.1998
Medical Assistant Program
Thompson Institute
High School Diploma -
Central Dauphin High School